Maxillofacial Support Secretary in East Grinstead inEast Grinstead PUBLISHED MON 3 NOV 2025 Jump to job information section

Job summary
We are currently looking for a self motivated, independent and resourceful Support Secretary to work in the Oral and Maxillofacial Surgery Department. This is an interesting and varied post providing comprehensive support to the department.The role will involve working flexibly to provide and receive confidential and sensitive information, written, aural or verbal.We are looking for an

Experience
d secretary with medical

Experience
in a hospital or clinical environment who is able to work both within a busy team and on their own initiative when required. They must be able to prioritise their own workload, ideally possess excellent audio typing skills but training could be given, excellent communication skills combined with an excellent telephone manner, possess a flexible and pro-active attitude and remain calm under pressure.

Experience
of audio typing is desirable.

Main duties of the job
Accurate audio typing and administration of Oral and Maxillofacial clinicsEnsuring prompt output and sign off within agreed timescalesDevelop and maintain a sound knowledge of Patientcentre/PASGain good hands on understanding of RTT18 and NHS targetsEnsure follow-up actions from clinics are dealt with and recorded accurately within PatientcentreDeal with telephone enquiries in a professional and timely manner and cover unattended colleagues telephones within the unitMaintain sound knowledge of medical terminology, tests, symptoms etc relevant to department specialtyAssist counterpart in covering Medical Secretary during periods of leave

About us
QVH is rated GOOD overall with outstanding care by the CQC. A specialist NHS hospital providing life-changing reconstructive surgery, burns care and rehabilitation services across the South of England and beyond.A centre of excellence, with an international reputation for pioneering advanced techniques and treatments. Everything we do is informed by our passion for providing the highest quality care and the best clinical outcomes.At QVH we are proud of our achievements and our specialist services continue to record excellent clinical outcomes for patients. We regularly receive excellent results from patient satisfaction surveys and on average 98% of inpatients say they would recommend the hospital to their family or friends.Our success is underpinned by the skills and enthusiasm of our staff and a strong culture of partnership. We are fully committed to training and development of the workforce with support for continuing education and learning.

Details

Date posted
November 2025

Pay scheme
Agenda for changeBandBand 3

Salary
£24,937 to £26,598 a year per annum pro rata

Contract
Permanent

Working pattern
Part-time

Reference number
276-7539Ac

Job location
sQueen Victoria HospitalHoltye RoadEast GrinsteadRH19 3DZ

Job description

Job responsibilities
Please see attached

Job description
for more detailed information on the role and minimum essential requirements for the role.To provide secretarial and administrative support to the Oral and Maxillofacial Department. Reporting to the Service Co-ordinator and working closely with a Medical Secretary and Support Secretary to ensure the delivery of the service within NHS targets and RTT18 guidelines. To work flexibly and to provide and receive confidential and sensitive information written, aural or verbal, to be exchanged with patients/clients, relatives, staff or external parties. To provide comprehensive typing support ensuring accurate transcription and timely output.

Job description

Job responsibilities
Please see attached

Person Specification
QualificationEssentialSecondary EducationRSA Level 3 or equivalent level of

Experience
Excellent command of English both written and verbal with excellent grammatical and spelling abilityDesirablePatientcare/PAS (Patient Administration System)MS Excel

Experience
EssentialSecretarial

Experience
and administration

Experience
Healthcare knowledgeDesirable

Experience
as support secretary

Experience
in medical administrationSkillsEssentialoAudio Typing. oComputer skills. oAble to prioritise. oGood time-management skills.AttributesEssentialoHigh levels of concentration oEnthusiasm. oAbility to work on own initiative and in pressured environment.

Experience
EssentialSecretarial

Experience
and administration

Experience
Healthcare knowledgeDesirable

Experience
as support secretary

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Certificate of SponsorshipApplications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit theUK Visas and Immigration website (Opens in a new tab).From 6 April 2, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement.Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).Additional information

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Certificate of SponsorshipApplications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit theUK Visas and Immigration website (Opens in a new tab).From 6 April 2, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement.Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).Employer

Details