Support Secretary in Southport inSouthport PUBLISHED WED 5 NOV 2025 Jump to job information section

Job summary
An exciting opportunity has arisen at within the Psychology Service for a highly motivated and enthusiastic part time Support Secretary to join our Administrative Team. This role will be supporting the clinicians and the medical team within Psychology ServiceThe successful candidate will be expected to provide a comprehensive and high quality secretarial/administrative support service undertaking a wide range of administrative tasks, including personal responsibility for a number of delegated tasks, of other secretarial support staff within the Service.The postholder will be expected to work with a flexible approach maintaining confidentiality at all times when dealing with service users / staff information.

Main duties of the job
Attend weekly meetings, take notes prepare agenda's and other papers as require. Typing of clinic letters.Sort and prioritise mail for the team dealing with all correspondence confidentialRespond to all telephone, e-mail and general enquiries ensuring that appropriate messages are e-mailed or action is takenLiaise with colleagues at all levels both within the team and across other agencies and in other organisations.Ensure provision of secretarial support to the Service. The post holder will propose any necessary changes of local protocols necessary to aid service improvement.Maintain appropriate supplies for the team, being responsible for all necessary ordering of supplies/ equipment.Collate incoming invoices, keeping a record of invoices paid and process any invoice queries that may ariseThe post holder shall as necessary provide cover for and undertake duties of absent colleagueThe post holder shall follow all the policies and procedures of the organisation.

About us
Mersey Care is one of the largest trusts providing physical health and mental health services in the North West, serving more than 1.4 million people across our region and are also commissioned for services that cover the North West, North Wales and the Midlands.We offer specialist inpatient and community services that support physical and mental health and specialist inpatient mental health, learning disability, addiction and brain injury services. Mersey Care is one of only three trusts in the UK that offer high secure mental health facilities.At the heart of all we do is our commitment to 'perfect care' - care that is safe, effective, positively

Experience
d, timely, equitable and efficient. We support our staff to do the best job they can and work alongside service users, their families, and carers to design and develop future services together. We're currently delivering a programme of organisational and service transformation to significantly improve the quality of the services we provide and safely reduce cost as we do so.Flexible working requests will be considered for all roles.

Details

Date posted
05 November 2025

Pay scheme
Agenda for changeBandBand 3

Salary
£24,937 to £26,598 a year Per annum pro rata

Contract
Fixed termDuration12 months

Working pattern
Part-time

Reference number
350-CC7406864-B

Job location
s5 Curzon RoadSouthportSouthportPR8 6PL

Job description

Job responsibilities
Organise the diaries and commitments of managers, including scheduling of meetings, conferences.Attend weekly meetings, take notes prepare agendas and other papers as requiredSort and prioritise mail for the team dealing with all correspondenceRespond to all telephone, e-mail and general enquiries ensuring that appropriate messages are emailed or actioned.Liaise with colleagues at all levels both within the team and across other agencies and in other organisations.Ensure provision of secretarial support to the Service The post holder will propose any necessary changes of local protocols necessary to aid service improvement.Maintain appropriate supplies for the team, being responsible for all necessary ordering of supplies/ equipment.Collate incoming invoices, keeping a record of invoices paid and process any invoice queries that may ariseThe post holder shall as necessary provide cover for and undertake duties of absent colleagueThe post holder shall follow all the policies and procedures of the organisation.

Job description

Person Specification

Qualifications
EssentialEducated to GCSE standard or equivalent or equivalent work based

Experience
RSA 3 or equivalent of work based

Experience
Computer LiterateKnowledge and

Experience
of Microsoft OfficeDesirableMedical TerminologyKnowledge /

Experience
Essential

Experience
of working in a busy team / serviceAbility to work to deadlinesMedical Secretarial

Experience
Excellent communication skills with staff and service users alikeProfessional caring compassionate and empathetic attitude

Experience
of information systemsKnowledge of Medical TerminologyFlexible Working approachDesirable

Experience
of Working in a Healthcare Setting

Experience
/ Knowledge of EMIS SystemSkillsEssentialExcellent communication skills both verbally and non-verballyExcellent organisational skillsAudio Typing skillsAbility to maintain confidentialityAbility to demonstrate excellent customer service deliveryAbility to organise own duties and prioritise tasks within agreed timescalesAbility to undergo further training as necessaryAbility to uphold Trust's professional standardsValuesEssentialContinuous ImprovementAccountabilityRespectfulnessEnthusiasmSupportResponsive to service usersEngaging leadership styleStrong customer service beliefTransparency and honestyDiscreet

Person Specification

Experience
Essential

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer

Details