Retail Catering Assistant in Exeter inExeter PUBLISHED FRI 31 OCT 2025 Jump to job information section

Job summary
Working for the Catering department the post holder will be required to work in Retail Catering and the Patient Meal Service if required. The post holder will be required to provide a polite, courteous and helpful service to all customers, including patients and staff.The main elements of the role are to ensure the delivery of food and beverage services to patients, staff and visitors throughout the day.The post holder is expected to comply with Trust Infection Control Policies and conduct themselves at all times in such a manner as to minimise the risk of healthcare associated infection.Duties to include food preparation, cash handling, customer service and cleaning.

Main duties of the job
For more detail about the main duties of this role, please see the

Job description
section below. As a key member of the Royal Devon University Healthcare NHS Foundation Trust, you will be joining an exceptional team working together to help our patients to stay healthy, when they need it most.

About us
Stretching across Northern, Eastern and Mid Devon, we have a workforce of over 15,000 staff, making us the largest employer in Devon. Our core services, which we provide to more than 615,000 people, cover more than 2,000 square miles across Devon, while some of our specialist services cover the whole of the peninsula, extending our reach as far as Cornwall and the Isles of Scilly.We deliver a wide range of emergency, specialist and general medical services through North Devon District Hospital and the Royal Devon and Exeter Hospital (Wonford).Alongside our two acute hospitals, we provide integrated health and social care services across a variety of settings, including community inpatient hospitals, outpatient clinics, and within peoples own homes. We also offer primary care services, a range of specialist community services, and Sexual Assault Referral Centres (SARC).Our state-of-the-art equipment, leading technologies and strong links to local universities put us at the forefront of research and innovations, enabling us to provide world-class care to our local communities.Its never been a more exciting time to join the Royal Devon, as youll help to shape our services as we continue along our integration journey.

Details

Date posted
31 October 2025

Pay scheme
Agenda for changeBandBand 2

Salary
£24,465 a year pro rata

Contract
Permanent

Working pattern
Full-time

Reference number
185-9Job location
sRoyal Devon and Exeter HospitalBarrack RoadExeterDevonEX2 5DW

Job description

Job responsibilities
For more information on the

Job description
and Responsibilities please click the link below.More detail about the roleThe Retail Catering department operates multiple outlets across the hospital providing over 2000 meals per day to patients, staff and visitors.We are looking for enthusiastic, hardworking, reliable individuals who work well as part of a team in a busy environment.We have various opportunities available across varied outlets. Full training will be provided enabling you to work confidently in any of the catering areas withn the hospital. These are vibrant restaurants, cafs, sandwich bars and coffee shops.In accordance with departmental procedures your main duties will include making sandwiches to order, serving hot food & beverages, basic oven cooking of some hot food products, cash handling and till operation, dishwashing and associated cleaning duties. You may be required to prepare, deliver and set up hospitality requirementsThe post holder will be required to ensuring the provision of an efficient, hygienic and quality service whilst meeting the needs of all our customersYou will need to be flexible and have an excellent commitment to customer care

Working pattern
:30 hours per week. You will be assigned a 2-week standard rota pattern working 7.5 hours per day Monday to Sunday between the hours of 07:00 and 20:00. You will be required to work every other weekend.Interview Date:To be confirmedFor further information please contact:Elizabeth Langford, Retail Catering Manager on an inclusive employer, the Royal Devon values diversity and is committed to creating a culture of inclusivity where everyone can be themselves and reach their full potential. We believe in fostering a sense of belonging and actively encourage applications from individuals of all backgrounds, cultures, and abilities. We recognise the advantages of having a diverse workforce that reflects the communities we serve.Preference will be given to staff with Priority and 'At Risk' status including NHS At Risk staff throughout Devon.The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received.TheRoyal Devon University Healthcare NHS Foundation Trustwas established in April 2022, bringing together the expertise of both theRoyal Devon and Exeter NHS Foundation TrustandNorthern Devon Healthcare NHS Trust.BenefitsWe will work together to maintain a culture that develops and supports you and your team.This might include funding for a care certificate, a degree or leadership

Qualifications
. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we'll help you get there.Looking after you is important to us.We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies.If you're starting out in the NHS, you'll start with 27 days paid annual leave (plus bank holidays), rising to 33 days plus bank holidays.You'll benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups.

Salary
is not the only financial benefitYou'll have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers.You will also have access to other benefits including:National discount services such as the Blue Light Card and Health Service Discounts.

Salary
sacrifice options including our OFSTED rated outstanding nursery onsite at ExeterCar lease schemes.The NHS Pension scheme (one of the most generous and comprehensive in the UK).Cycle to work schemeThese are just a few of the benefits available if the role is something you are interested in, we'd love to hear from you.

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Person Specification
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text above, and (where applicable) you can download a copy of the full

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DesirableSee

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Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer

Details