Workflow Coordinator in Portsmouth inPortsmouth PUBLISHED THU 30 OCT 2025 Jump to job information section

Job summary
To ensureefficient and accurate processing and coding of relevant information frompatients clinical records into the practice computer system, working strictlyin accordance with practice protocols.

Main duties of the job
To efficiently and accurately process and code relevant information from patients clinical records into the practice computer system, working strictly in accordance with the practice protocols.To undertake administration tasks as detailed within the

Job description
.Provide general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephonePlease see the

Job description
and vacancy pack for further information, as your application will be scored against the

Person Specification
.

About us
Portsdown Group Practice covers the whole of Portsmouth from postcodes PO1 to PO7. We operate from 6 surgeries: Cosham Park House (PO6 3BG), Crookhorn Lane (PO7 5XP, Heyward Road (PO4 0DY), Kingston Crescent (PO2 8AL), Paulsgrove (PO6 4HJ), and Somerstown (PO5 4EZ).We are our own Primary Care Network (PCN). We have Clinical Partners, Salaried GPs and a comprehensive Nursing and extended clinical team overseen by our Clinical Team Manager. The team consists of Nurse / Paramedic Practitioners, Registered Nurses, HCAs, MSK Physiotherapists, Podiatrist, Social Prescribers and Care Co-ordinators. The Pharmacy team consists of Clinical Pharmacists and Pharmacy Technicians.

Details

Date posted
30 October 2025

Pay scheme
Other

Salary
£13 an hour £25,full time equivalent annual

Salary

Contract
Permanent

Working pattern
Part-time

Reference number
A2111-25-0025

Job location
sKingston Crescent Surgery92 Kingston CrescentPortsmouthPO2 8AL

Job description

Job responsibilities
To be based within our main hub, Kingston Crescent Surgery on a daily basis.Sort and date stamp incoming patient related mailProcess practice correspondence (paper, electronic, email) by scanning and attaching it to the patient record within a 48 / 72 hour timescaleIdentify relevant clinical information contained in patient correspondencePlease see our comprehensive vacancy pack to the right, for the full

Job description
.Please note, we do not offer sponsorship.

Job description

Person Specification
Knowledge and Skills.EssentialProficient in IT software.Microsoft Excel, formulas, and general knowledge of Microsoft Office.Excellent written and verbal communication skills.Ability to follow procedures and work to deadlines.Well organised.Ability to handle situations of potential conflict.Problem solving.Able to perform under pressure.Excellent telephone manner.DesirableKnowledge of anatomy, physiology and medical terminology.

Experience
EssentialPractical

Experience
of working as a team or alone if required.

Experience
of using own initiative.

Experience
in patient and/or customer service.Desirable

Experience
of working within General Practice.Practical

Experience
of SystmOne.

Qualifications
EssentialGood standard of general educationDesirableNVQ in Business Administration or equivalent.Clinical Coding course attendance or qualification.OtherEssentialAbility to keep yourself motivated.SponsorshipEssentialDo you require sponsorship to work in the UK?

Experience
EssentialPractical

Experience
of using own initiative.

Experience
of SystmOne.

Qualifications
EssentialGood standard of general educationDesirableNVQ in Business Administration or equivalent.Clinical Coding course attendance or qualification.OtherEssentialAbility to keep yourself motivated.SponsorshipEssentialDo you require sponsorship to work in the UK?Employer

Details