Health Records Clerical Officer in Walsall inWalsall PUBLISHED WED 12 NOV 2025 Jump to job information section
Walsall Healthcare NHS Trust ri56lNvA
Job description
Part‑time, 3‑day week (22.5 hrs) — ideal for school runs or caring commitments
Permanent NHS Band 2 role with pro‑rata pay (£24,465) and job security
On‑the‑job training for Patient Admin systems to boost your admin skills
Work in modern Walsall Manor facilities, including the upgraded Emergency Centre
People‑facing, varied duties — good for strong communicators and organised carers
Daytime hours and Walsall WS2 location suit those with a local commute or a car
If you have a keen eye for detail and enjoy practical, people-focused admin, this Health Records Clerical Officer role at Walsall Healthcare NHS Trust offers a predictable, part‑time shift pattern (22.5 hours per week: 7.5 hours over 3 days, Monday–Friday) on a permanent Band 2 contract (£24,465 pro rata). You’ll work in a busy Health Records team preparing, filing and retrieving patient notes, processing off‑site storage requests, readying files for outpatient clinics and scanning into the Electronic Document Management System. The role is physically active — using kick stools and step ladders, regular manual handling and long periods on your feet — and involves front‑desk duties, telephone enquiries and use of Patient Administration systems. A DBS check is required; experience in a clerical role, good communication and confidentiality awareness are essential and system training will be provided.
This vacancy suits organised, reliable carers who value steady daytime hours and want to contribute to local NHS services in Walsall (WS2). It offers the security of working for an integrated Trust with modern facilities at Walsall Manor, hands‑on admin responsibilities, and practical on‑the‑job training to build transferable skills. Applications may close early if demand is high, so please click the “Apply Now” button to start your application — this role is also listed on jobsincare.com for more details and to guide your application process.
This vacancy suits organised, reliable carers who value steady daytime hours and want to contribute to local NHS services in Walsall (WS2). It offers the security of working for an integrated Trust with modern facilities at Walsall Manor, hands‑on admin responsibilities, and practical on‑the‑job training to build transferable skills. Applications may close early if demand is high, so please click the “Apply Now” button to start your application — this role is also listed on jobsincare.com for more details and to guide your application process.
Part‑time, 3‑day week (22.5 hrs) — ideal for school runs or caring commitments
Permanent NHS Band 2 role with pro‑rata pay (£24,465) and job security
On‑the‑job training for Patient Admin systems to boost your admin skills
Work in modern Walsall Manor facilities, including the upgraded Emergency Centre
People‑facing, varied duties — good for strong communicators and organised carers
Daytime hours and Walsall WS2 location suit those with a local commute or a car
Not sure?
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
Requirements
See the job description for full role requirements.
Benefits
Part‑time, 3‑day week (22.5 hrs) — ideal for school runs or caring commitments; Permanent NHS Band 2 role with pro‑rata pay (£24,465) and job security; On‑the‑job training for Patient Admin systems to boost your admin skills; Work in modern Walsall Manor facilities, including the upgraded Emergency Centre; People‑facing, varied duties — good for strong communicators and organised carers; Daytime hours and Walsall WS2 location suit those with a local commute or a car
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More about the NHS
The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values. Learn more...
Useful skills for a Health Records Clerical Officer:
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To work as a Health Records Clerical Officer in the UK, you typically need a combination of technical, organizational, and interpersonal skills. Here are some key skills and qualifications that are often required or beneficial for this role:
1. Attention to Detail: Accuracy is crucial when handling patient records and ensuring that all information is correct and complete.
2. Organizational Skills: The ability to manage and organize large volumes of paperwork, ensuring that health records are easily accessible and properly filed.
3. IT Skills: Proficiency in using computer software and healthcare databases, as well as standard office applications (like Microsoft Office Suite). Familiarity with electronic health record (EHR) systems can also be advantageous.
4. Communication Skills: Strong verbal and written communication skills are essential for interacting with healthcare providers, patients, and other staff members.
5. Confidentiality and Data Protection Awareness: Knowledge of privacy laws and regulations regarding patient information, particularly the General Data Protection Regulation (GDPR) in the UK.
6. Teamwork: Ability to work collaboratively with other healthcare professionals and clerical staff to ensure the smooth operation of health records management.
7. Problem-Solving Skills: Being able to address issues that may arise with records or processes and finding effective solutions.
8. Time Management: The ability to prioritize tasks and manage time effectively to meet deadlines, especially during busy periods.
9. Basic Understanding of Medical Terminology: Familiarity with medical terms can be helpful for accurately interpreting health records and communicating with medical staff.
10. Ability to Work Under Pressure: Health records clerical officers often work in busy environments, so the ability to remain calm and focused during high-pressure situations is essential.
Qualifications
While specific qualifications can vary, many employers may look for:
- GCSEs: Including English and Mathematics.
- National Vocational Qualifications (NVQs) or similar qualifications in administration or healthcare.
- Previous experience in a clerical role, particularly within healthcare, can be beneficial.
Additional Considerations
- Training: Many organizations provide on-the-job training, especially regarding specific systems and procedures.
- Professional Development: Seeking opportunities for continuous learning, such as courses in health information management or data protection, can be beneficial for career advancement.
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52.586220999626455 -1.980341100587628 Walsall 
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