Business Support Administrator in Exeter inExeter PUBLISHED THU 6 NOV 2025 Jump to job information section

Job summary
We are seeking a full-time Business Support Administrator with strong communication, administrative, and organisational skills to join our team within the Offender Personality Disorder (OPD) Pathway. You'll be a vital member of the Support to Succeed team, based across Devon probation offices with some home working and monthly meetings at Langdon Hospital. The role can be based in Exeter, Torbay or Barnstaple probation offices and working from home, depending on your preference.The OPD pathway is based inPrisons & Probation, with NHS and HMPPS staff working together to increasethe wellbeing and reduce the risk of reoffending of those screened into thepathway, whilst improving knowledge and attitudes of the wider workforce.Working closely with the operations manager, clinical lead, clinicians, and probation staff, you'll provide flexible support that will include minute taking, procurement, clinical system recording, and training administration. You'll be confident using both NHS and probation IT systems and skilled at prioritising a busy, varied workload both your own and that of the wider team. Accuracy, attention to detail, and the ability to work under pressure to meet deadlines are essential.Key responsibilities include accurate minute taking in MS Word, data analysis in MS Excel, and general administrative coordination.Please note that probation vetting is required before starting this role

Main duties of the job
The role includes all administrative work required within the team. This includes meeting administration involving taking and distributing minutes, recording clear actions and following these up to check completion,working with clinicians in updating systems for those who screen into our service, managing the teams shared email box, comprehensive diary management for the team, ordering for the team via procurement systems to include training, venues, materials for the team and for groups.

About us
About Devon Partnership TrustWe provide mental health, learning disability and neurodiversity services, as well as a range of specialist & secure services for the wider south west region & nationally. We are passionate about promoting good mental health & wellbeing. We strive to use the expertise & resources within our organisation, and through our partnerships, to deliver high quality services that are safe & focused on people's recovery.We are committed to developing a culture of coproduction, involving patients, families & carers in everything we doOur valuesWe not only recruit based on

Qualifications
&

Experience
- we recruit individuals who possess & demonstrate the behaviours which underpin our Trusts core values. These include such attributes as showing a commitment to quality of care, improving lives of others, giving respect, dignity & compassion. We can bring those values to life in our everyday tasks by giving a smile; making time for people; challenging ourselves & others, & being open to new ideas.We are committed to being an inclusive employer & applications are encouraged & welcomed from all sections of the community, regardless of any protected characteristics as governed by the Equality Act 2. Part time & flexible working applications will be considered & supported, where possible. We particularly encourage applicants with lived

Experience
of mental health conditions, neurodiversity or learning disabilities. We are a Disability Confident Leader.

Details

Date posted
06 November 2025

Pay scheme
Agenda for changeBandBand 3

Salary
£24,937 to £26,598 a year

Contract
Permanent

Working pattern
Full-time, Flexible working, Home or remote working

Reference number
C9369-25-Job location
sNational Probation ServiceBarnfield RoadExeterEX1 1RDNational Probation ServiceNicholson RoadTorquayTQ2 7TDDevon Probation ServiceCastle StreetBarnstapleDevonEX31 1DR

Job description

Job responsibilities
Job PurposeAdministration services underpin all of ourclinical activity at Devon Partnership NHS Trust, which means our dedicated andenthusiastic administration workforce is vital to the delivery of first classcare.The postholder willprovide comprehensive administrative support to the assigned team. There willbe an expectation for the post holder to be highly motivated, flexible andmulti-skilled with excellent organisational skills. The post holder will havehigh standard of skills using Microsoft Office packages and

Experience
of usingbespoke IT systems.The post holder willneed to meet deadlines, collate data and maintain standards relating toadministrative processes. They will need to be able to work within a teameffectively and share work streams where appropriate. The role will involve thecoordination and implementation of office procedures and will require a highdegree of organisational skills and excellent working knowledge ofadministrative systems.Duties andResponsibilitiesKey Responsibilities include:Work within an administration team supporting clinicians who provide community mental health servicesComprehensive diary managementMeetings administration; taking and distributing formal minutes; recording clear actions and following these up to check completion; maintaining attendance recordsFrequently inputting complex and sensitive data relating to people who use our services onto electronic patient records systemSupport the manager and team by ensuring that records are up to date on all staffing and patient systems as required and that items are dealt with quickly and efficiently on finance systemsCoordinate and process requisitions for the team, including training, venues and materials needed for the team and groupsProfile:Excellent planning and organisation skillsExcellent written and verbal communication skillsExcellent attention to detailProfessional telephone mannerCollegiate approach and diligentTakes pride in their work and consistently strives to produce work of the highest standardSeeks to deliver the best possible outcome rather than just the task at handWorks in partnership with the Manager/associated team to understand their needs and priorities (which may change depending on workload)Excellent time management skills

Experience
of prioritising a varied and busy workload

Experience
of working under pressure with the ability to work to and achieve deadlinesThe role will involve the development andimplementation of office procedures and will require a high degree oforganisational skills and excellent working knowledge of administrative practices.

Job description

Person Specification
Knowledge and SkillsEssentialIntermediate IT skills in Microsoft Office Packages, ie Word, Excel, PowerPoint and OutlookWorking knowledge of a range of administrative procedures including diary management and arranging appointments

Experience
or understanding of creating electronic records, electronic filing systemsElectronic data base managementAbility to manage diverse workload whilst dealing with frequent interruptionsAbility to meet deadlines and to work under pressureExceptional organisational skills and ability to prioritiseAbility to work both independently and as part of a teamAbility to provide a high standard of secretarial support for meetings e.g. organising, booking venues and minute takingKnowledge of our business and how it supports patient care

Experience
EssentialExcellent organisational skillsAbility to prioritise workload and adapt to change when requiredPrevious

Experience
of working within an administrative or secretarial team

Experience
of dealing with confidential and complex informationAbility to take accurate formal and informal minutesDemonstrate good numeracy and literacy skillsPrevious

Experience
of working in a Healthcare or Social Care administrative setting

Qualifications
EssentialRSA 3 Word Processing or equivalent level of

Experience
in practiceNVQ3 in administration or equivalent level administrative knowledge and

Experience
GCSE English or equivalentEvidence of continuing professional and personal developmentDesirableECDL (European Computer Driving Licence).Shorthand or Speedwriting

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer

Details