Clinical Support Worker Higher Level – Copeland unit in Whitehaven inWhitehaven PUBLISHED WED 29 OCT 2025 Jump to job information section

Job summary
Clinical Support Worker Higher Level - Community - Band 336 Hours availableAn exciting opportunity has arisen to recruit a motivated and enthusiastic Clinical Support Worker Higher Level - Community - Band 3 to work within Copeland Unit West Cumberland HospitalICCs aim to

Address
the challenges of an aging population and increasing demand on health and care services by providing more out of hospital care and empowering people to take control of their health and wellbeing. This will require new ways of working to focus on preventing ill health and ensure services are sustainable for the future. These new ways of working will follow the same approach across all eight ICCs with flexibility to tailor services to the needs of the local people.This role requires you to demonstrate the skills and knowledge to support the provision of high quality care, to support patients with complex needs within the community setting.This is an excellent opportunity for someone who is looking to develop their clinical skills and expertise in caring for patients, working closely with health and social care colleagues to prevent hospital admission, facilitate hospital discharge and promote independence through reablement and management of long term conditions.Daily working hours are 12 hour shifts, 06:45-19:15 and 18:45-07:15.

Main duties of the job
Please see

Job description
.As a Clinical Support Worker Higher Level - Community - Band 3 in a multi-disciplinary team, work with other health and social care professionals to develop the ethos of multi-disciplinary, integrated care and seamless services ensuring that patient care is delivered to the highest possible standard.As a Clinical Support Worker Higher Level - Community - Band 3, working under the direction of a registered health care professional, undertake a range of delegated patient nursing and care duties including clinical observations and recording patient information. This will include supporting patients with personal hygiene and activities of daily living.Working largely alone and unsupervised, assess patients, plan and implement care in the community, provide advice and education to patients, carers and colleagues, maintain associated records. Carry out nursing procedures.Carry out delegated management tasks including line management of other team members.Flexible working is required to meet the needs of the patients group.The Care Group is commissioned to provide 24/7 nursing services.

About us
At NCIC, we have an ambition to deliver outstanding healthcare services to the population of North Cumbria. The Trust is committed to creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout our county.Our 5 key principles demonstrate our belief in the delivery of 'safe, high quality care every time':Being a clinically led organisationQuality and safety at the heart of our TrustA positive patient

Experience
every timeA great place to workManaging our money wellAs an organisation we are serious about supporting a diverse workforce that reflects our local community and are very much focused on being an inclusive and compassionate place to work.Across the North East and North Cumbria we are working together to deliver our ambition to be the greenest region in England by 2. All staff are expected to support sustainability.

Details

Date posted
29 October 2025

Pay scheme
Agenda for changeBandBand 3

Salary
£24,937 to £26,598 a year per annum, pro rata

Contract
Permanent

Working pattern
Full-time

Reference number
262-A-25-7559840

Job location
sCopeland Unit West Cumberland HospitalHomewood RoadWhitehavenCA288JG

Job description

Job responsibilities
Please see attached

Job description
and

Person Specification
for further information regarding the role and the essential and desirable criteria required to be met by applicants.CERTIFICATE OF SPONSORSHIPPlease note, due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI

Salary
threshold is not met or if the occupation is not included in the updated Immigration

Salary
List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment.Any applicants who do not meet the eligibility criteria will not be progressed. For further information visit theUK Visas and Immigration website (Opens in a new tab).If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.Disclosure and Barring Service:This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.The cost of the DBS must be met by the successful candidate(s) through

Salary
deduction. DBS charges are as followsif applicable to the post:Standard Check: £21.50 + Administration cost of £5.90 = £27.40. Deducted from

Salary
over a 4 month period or a one-off payment.Enhanced Check: £49.50 + administration cost of £5.90 = £55.40. Deducted from

Salary
over a 4 month period or a one-off payment.NCIC can offer successful future employees the following benefits:27-day holiday scheme rising to 33 after 10 yearsFlexible working SchemeNHS Discounts*

Salary
Sacrifice schemes including lease cars and Cycle to Work*Excellent opportunities for development*Competitive NHS Pension schemeVivup is a free, confidential counselling and information service to assist with personal or work-related problems*Subject to eligibilityImportant InformationPlease ensure that you document evidence of meeting all the essential criteria in the supporting information.If sufficient response is received this post could be closed earlier than the specified closing date, please apply as soon as possible to ensure that your application is considered.Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date

Job description

Job responsibilities
Please see attached

Job description
and

Person Specification

Qualifications
EssentialLevel 3 vocational qualification or Short courses and completion of competency workbook equivalent to Level 3 in a range of patient and clinical care duties or Equivalent knowledge and

Experience
in a range of clinical care duties equivalent to Level 3; -Theoretical knowledge -

Experience
of a range of care and related procedures -clinical observations knowledge of data protection legislation and health and safety at work legislationNational Care Certificate or commitment to complete within 12 weeks of commencing employmentNumeracy and Literacy Level 2DesirableUndertaken relevant additional training for Clinical Support WorkersKnowledge and

Experience
Essential

Experience
of working in health or social care

Experience
of undertaking and recording clinical observations and escalating changes or findingsWorking knowledge of legislation underpinning care provisionUnderstanding of the importance of robust, accurate, clear, timely documentationInsight into behaviours and skills of a carer and the need for effective team workKnowledge of SafeguardingUnderstanding work-related boundariesAwareness of GDPR and the need for confidentialityDesirableFamiliarity with current NHS and social care policiesComputer skillsNursing policies and proceduresEvidence of understanding of Trust Business

Experience
of working in the Trust previouslySkills and AptitudesEssentialExcellent interpersonal, communication and active listening skills. Ability to adopt appropriate styles and methods of communicationTime-keeping, planning and prioritisation skillsBasic IT skills to use electronic patient records and other Trust systemsAnalytical and judgement skills to make decisions based on patient / service user interactions and observations and metricsAbility to demonstrate the importance of holistic person centred care and related proceduresAttention to detailAbility to use initiative appropriatelyAbility to demonstrate the compassionate values and behaviours needed for dignified careDesire to encourage and support patients to remain as independent as possibleAbility to deal with a wide range of people at all levels, including clients, carers, family, health and social care colleagues and other professionalsCaring and empatheticMotivated and with a pro-active approachAbility to work independently and as part of a teamCommitted to providing high quality patient careWillingness to undertake job related training and multi-disciplinary competencies for more effective patient carePersonal resilienceAbility to work calmly and effectively under pressurePresents self as courteous, respectful and helpful and understands importance of professional imageReliable, adaptable and dependableDesirableKeyboard skillsVenepunctureOther RequirementsEssentialPromote equality and value diversityAdhere to Trust Values and professional behavioursDesirableAbility to travel between the sites from which the Trust undertakes its business, or attend meetings or training off-site

Person Specification

Experience
Essential

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer

Details