Harness Care Ltd Senior Manager in London inLondon PUBLISHED TUE 4 NOV 2025 Jump to job information section

Job summary
This is an exciting opportunity to join Harness Care Limited as a Senior Manager. The successful candidate will be responsible for leadingand overseeing the operations of both Harness North and Harness South PCNs.This role is essential to supporting the strategic transformationwithin primary care, driving innovation and promoting a culture of continuous improvementacross the organisation.

Main duties of the job
The role requires a strong focus on service development,including workforce delivery, with particular emphasis on managing the centralHarness Care Limited team, supporting operational processes and scaling theBoard of Directors.The post holder will collaborate closely with neighbourhoodteams and Primary Care Networks, requiring excellent communication skills and

Experience
working with diverse professional groups. Passion for drivingservice innovation and improvement is essential.This role will ensure that the Harness Federation is wellpositioned to embrace the challenges of operating in the constantly changinghealthcare environment and ready to respond rapidly and flexibly to newbusiness opportunities.

About us
Harness North and Harness South Primary Care Networks (PCNs) aremade up of 20 well-established general practices, serving a diverse populationof approximately 150,000 registered patients in the London Borough of Brent. Witha long history of collaboration, these practices work closely to deliverhigh-quality, patient-centred care, while

Address
ing the unique healthcareneeds of the local community.Harness North and South PCNs are committed to innovation andexcellence in service delivery, working to improve health outcomes through acoordinated approach that integrates primary care, community services, andsocial care. Their strong foundation of teamwork and shared goals allows themto drive impactful change and provide holistic care to the communities theyserve, with a focus on inclusivity and accessibility for all patients.

Details

Date posted
04 November 2025

Pay scheme
Other

Salary
Depending on

Experience
Competitive

Contract
Fixed termDuration6 months

Working pattern
Full-time

Reference number
U0Job location
sPark Royal Medical PracticeCentral Middlesex Hospital, Acton LaneLondonNW10 7NS

Job description

Job responsibilities
Main DutiesWork with the Board ofDirectors, Central Team and Clinical Directors to streamline processesBuild strong relationships with the NWLIntegrated Care Board (ICB), Brent Borough ICP, NHS trusts, local authority,community and patient groups to drive integration and partnership working.Drive standardisation andreduce unwarranted variation in the delivery of primary medical services,ensuring best practices are consistently applied across all areas.Lead on the implementationof key transformation programmes in primary care, such as IntegratedNeighbourhood Teams, Long-Term Conditions (LTC) management, Enhanced Access, AdditionalReimbursement Roles Scheme and Enhanced Services.Oversee recruitment, training, and retention ofstaff, including the development of career pathways for both clinical andnon-clinical staff.Secure funding and ensure efficient allocationof resources to support service delivery and transformation initiatives.Promoting a culture ofinclusivity and equality and continuously striving to reduce healthinequalities across population groups.Maintain a high standard ofprofessionalism and clarity in all presentations and communications, ensuringinformation is accessible to all stakeholders.Oversee the AlternativeProvider Medical Services

Contract
(APMS) for Harness Care Ltd, working closelywith the practice clinical lead and the PCN Clinical Directors / Harness Board.Ensure that the PCNs operate within theregulatory frameworks, maintaining high standards of clinical governance, riskmanagement, and compliance with NHS policies and guidelines.Lead and manage a team todeliver high-quality services to the PCNs and delegating appropriately to achievethe organisational goals and adapt to the evolving needs of the network.Leadership and Strategy DevelopmentBe corporately accountable as an executivemember of the Board for strategic planning, resource allocation, servicequality, performance management and governance.Create and continually develop the rightconditions to enable successful organisational performance that improves thehealth of the local population and delivers high quality services.Create a positive climate of partnershipworking, fostering excellent stakeholder relations.Ensure that the Harness Federation has systemsand processes in place to review and evaluate new opportunities and toidentify, manage and mitigate against potential risks and challenges to theFederation and its work.CorporateGovernanceDevelop a constructive and open relationshipwith the PCN Clinical Directors through regular communication and meetings.Ensure planning arrangements are in place andhigh-quality agenda papers are produced for monthly meetings of the Board tofacilitate effective discussions and decision making by the Board.Ensure that organisational policies andprocedures are developed and agreed to reflect current best practice and toensure that they are adopted and followed effectively by all staff.ServiceDelivery & Service DevelopmentEnsure that all NHS

Contract
s held by the organisationare delivered to a high standard and that all practices within the organisationare engaged, empowered and supported.Ensure that patient safety, clinical outcomesand patient

Experience
are maintained and improved in relation to all

Contract
scommissioned through the organisation.Ensure that effective reporting arrangementsare in place to track progress against plans and to escalate issues and risksas appropriate.Ensure that effective performance measurementand monitoring arrangements are in place to demonstrate practice performance inrelation to all services commissioned through the organisation.RepresentationEnsure that effective communication ismaintained between the organisation and all member GP practices and thateffective systems and processes are in place so that the organisation is awareof the views, suggestions and concerns of local practices in relation to keyissues and plans.Build connections with keystakeholders which encourage collaboration, innovation, partnership andintegration opportunities which deliver better care for local people.Actively contribute to theBorough Partnership and other stakeholders.Representthe interests of Harness and the practices that are its members in the local,regional and where appropriate national context.

Job description

Person Specification

Experience
EssentialSignificant (5+ years)

Experience
gained within a structure of comparable scaleA track record of leading strategy development and translating this into successful operational objectives and plansStrategic understanding of the health and social care system (including Primary Care) and an awareness of external drivers affecting local health and social care commissioning and deliveryUnderstanding and

Experience
of working within a complex political policy context; and a track record of translating national mandate into local delivery

Experience
of engaging and communicating across a breadth of senior stakeholders including those from health and care organisations, the voluntary sector, service users and the publicKnowledge of regulatory compliance and corporate governance, with a track record of implementing robust governance systems and processesA track record of delivering financial and performance objectivesSkillsEssentialExcellent communication and interpersonal skills. Able to convey ideas and advice clearly, concisely, with conviction and in a persuasive manner.An ability to work in harmony with a Board, understand the required governance and be able to participate in the joint setting of targets and objectives.Ability to work under pressure, to support rapid mobilisation and carry associated risks ensuring that they are adequately mitigatedAble to challenge underperformance and set realistic goals to achieve and ensure business successA solid understanding of finance, NHS

Contract
s, funding and

Contract
negotiation

Qualifications
EssentialEducated to post-graduate level or equivalent

Experience
Evidence of continuing personal developmentValues & BehavioursEssentialInclusive of other stakeholdersDemonstrates ethics, values and personal qualities consistent with the vision, culture and values of HarnessAdaptable, flexible, and innovative approach to workAct in ways that support equality, diversity and inclusion, including treating people with dignity and respectAble to problem solve and respond to sudden unexpected demandsAbility to concentrate on complex tasks such as analysis, writing reports, meetings whilst coping with interruptions and unpredictable work patterns to deal with pressing service issues

Person Specification

Contract
s, funding and

Contract
negotiation

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer

Details