Medical Receptionist in North Shields NE29 0HT inNorth Shields NE29 0HT PUBLISHED WED 1 OCT 2025 Jump to job information section

£12.51 an hour
FAMILY NHS

Priory Medical Group rYbkjx1n

Job description

Flexible 16–40 hrs/week option — great for balancing family and work life

Stable pattern with Thursday and Friday as core working days

Work across three nearby North Tyneside sites for variety without long commutes

Supportive, forward‑thinking surgery offering training and annual reviews

Meaningful community role serving a growing list of 15,500 patients

Competitive hourly pay (£12.51) with possible overtime and DBS provided

Make a real difference at Priory Medical Group as a Medical Receptionist across three North Tyneside sites (North Shields NE29, Hadrian Park Wallsend NE28 and Percy Street NE30). This permanent role offers flexible part‑time or full‑time hours (16–40 per week negotiable) within the practice opening times of 08:00–18:30 Monday to Friday, with Thursday and Friday as required working days. You’ll be the first point of contact for patients, managing face‑to‑face and telephone enquiries, appointments, repeat prescriptions and general practice administration while maintaining confidentiality, infection‑control standards and patient dignity. The post pays £12.51 per hour and may include overtime opportunities; a DBS check is required.

This role suits organised, compassionate people — particularly carers, women returning to work or anyone who enjoys working in a community health setting. Priory Medical Group is a friendly, forward‑thinking surgery with training and development, regular performance reviews and a supportive admin team. You’ll gain experience across multiple primary care sites, build practical clinical admin skills and work with a diverse patient list of around 15,500. This vacancy is listed on jobsincare.com — please click the "Apply Now" button to submit your application and be considered for interview.

Flexible 16–40 hrs/week option — great for balancing family and work life

Stable pattern with Thursday and Friday as core working days

Work across three nearby North Tyneside sites for variety without long commutes

Supportive, forward‑thinking surgery offering training and annual reviews

Meaningful community role serving a growing list of 15,500 patients

Competitive hourly pay (£12.51) with possible overtime and DBS provided

Not sure?
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.

Requirements

See the job description for full role requirements.

Benefits

Flexible 16–40 hrs/week option — great for balancing family and work life; Stable pattern with Thursday and Friday as core working days; Work across three nearby North Tyneside sites for variety without long commutes; Supportive, forward‑thinking surgery offering training and annual reviews; Meaningful community role serving a growing list of 15,500 patients; Competitive hourly pay (£12.51) with possible overtime and DBS provided

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More about the NHS

The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values. Learn more...

Useful skills for a Medical Receptionist: Click to view

To work as a Medical Receptionist in the UK, you need a combination of administrative, interpersonal, and technical skills. Here are some key skills and qualities that are important for this role:

1. Communication Skills: Strong verbal and written communication skills are essential for interacting with patients, doctors, and other staff members.

2. Customer Service Skills: A friendly and approachable demeanor is important as you will be the first point of contact for patients. Being able to handle inquiries and complaints professionally can enhance the patient experience.

3. Organisational Skills: You must be able to manage multiple tasks efficiently, such as scheduling appointments, maintaining patient records, and managing files.

4. Attention to Detail: Accuracy is crucial as you will be dealing with sensitive patient information, medical records, and ensuring correct data entry.

5. Time Management: The ability to prioritise tasks and manage your time effectively is vital, especially in a busy medical environment.

6. IT Skills: Proficiency with computer systems, including practice management software, Microsoft Office, and other relevant applications is important for managing records, appointments, and correspondence.

7. Confidentiality and Data Protection Awareness: Understanding the importance of patient confidentiality and compliance with regulations such as the Data Protection Act is essential in a medical setting.

8. Teamwork: You will work closely with healthcare professionals, so being a team player and having the ability to collaborate effectively is important.

9. Problem-Solving Skills: Being resourceful and able to think on your feet when addressing issues or patient concerns is a valuable skill.

10. Basic Medical Knowledge: Familiarity with medical terminology and an understanding of the healthcare system can be beneficial.

11. Adaptability and Resilience: The ability to remain calm and composed in a fast-paced or stressful environment is important.

12. Basic Accounting and Financial Skills: Knowledge of handling billing and invoice generation can be helpful, especially in practices that do not have dedicated financial staff.

inNorth Shields NE29 0HT

55.0100314 -1.4501226 North Shields NE29 0HT, Wallsend NE28 9UX, North Shields NE30 4HD

in North Shields NE29 0HT click to show distance

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