Healthcare Support Worker in Malvern inMalvern PUBLISHED THU 13 NOV 2025 Jump to job information section
Band 2: Competitive rates
PERMANENT
NO SPONSORSHIP
Job description
Job summary
Osborne Court is a unique specialist service that provides a ReplacementCare to support young adults (over 18 years old) and adults with learningdisabilities in Worcestershire. The service supports individuals who requirenursing care, are assessed as having complex health needs and supportsindividuals presenting with behaviours that may challenge.We are looking for dynamic and motivated Healthcare Assistant to jointhe team. The post-holder will supportother team members in delivering a clinically effective service. The aim is for service users to feel welcome,safe, confident, and keen to stay, thus providing a positive
Experience
for allconcerned.This is a part-time post working 22.5 hours per week and include flexible day and nightshifts to meet the needs of the service. The shifts patterns are 7-14.00,14-21.00 or 21.00-07.30 and include bank holidays.Please note that the trust will not provide sponsorship to work for this role, to apply you must have current Right to Work in the UK status.
Main duties of the job
This role at Osborne Court will include admitting anddischarging service users and their belongings. Regular communications withfamilies and other professionals involved in their care such as day centrestaff, college staff, GP, and Community Learning Disability Nurses. You will berequired to make beds, do daily tasks such as wash bedding, clothes, shop forfood, prepare meals and support service users with meals. You will be requiredto deliver the highest standards and quality outcomes possible, ensuring thatthe service user is at the heart of your care and decisions.This is a hands-on role, and the candidate will be requiredto support service users with personal care tasks and moving and handlingaspects of care. We are a supportive, passionate, and motivated staff team andreflect on the care we provide regularly to improve the care we provide toservice users. The candidate will be supported by the team to deliver personcentred care which involves regular reviews with families, ensuring the needsof the individual are at the heart of the care provided. We would likecandidates to have
Experience
working with people with LearningDisabilities.
About us
At Herefordshire and Worcestershire Health and Care NHS Trust,we are working together to deliver outstanding care. We run community hospitalsand community health services across Worcestershire and provide mental healthand learning disability services across both Herefordshire and Worcestershire.Our people (all 4500+ of them) provide services for people ofall ages, experiencing both physical and/or mental health conditions from over100 sites.We will support you to thrive; offer flexibleworking options for a great work-life balance, help you fulfil your ambitions,and empower you to make positive changes within your team or service. We valuediversity and encourage applications from people of all backgrounds, cultures,and ethnicities.What we offer;27 days leave plus bank holidays, increasing up to33 days with long serviceGenerous NHS pension and enhanced pay when you workunsocial hoursFlexible and agile working opportunitiesGreat maternity, paternity, and adoption supportWide range of supportive staff networksHealth and wellbeing opportunitiesIf you would like to know more, please visit ourwebsite.We encourage you to read the attached applicant guidance notes.Sharingyour data -As a data controller we may sometimes need to process your data topursue our legitimate business interests, for example to request a survey fromyou (optional), to support the Trusts understanding of where you gainedinterest in working for the Trust.
Details
Date posted
13 November 2025
Pay scheme
Agenda for changeBandBand 2
Salary
£24,465 a year pro-rata
Contract
Permanent
Working pattern
Part-time, Flexible working
Reference number
C9798-1818
Job location
sOsborne CourtOsborne RoadMalvernWorcestershireWR14 1JE
Job description
Job responsibilities
For full
Details
of the duties and criteriafor the role please refer to the
Job description
and
Person Specification
attached.
Job description
Job responsibilities
For full
Job description
and
Person Specification
attached.
Person Specification
Additional CriteriaEssentialA commitment in working to the highest standard of individualised support to meet each person needs who access our replacement care service.You understand that we will not provide sponsorship to work for this role.KnowledgeEssentialTo have a clear understanding of how to effectively offer personalised care.DesirableTo have a clear understanding of how to effectively offer personalised care when supporting adults with learning disabilities.Understanding of learning disability, physical disability, and associated complex healthcare needs.
Experience
EssentialPrevious
Experience
in supporting people with learning disabilities or
Experience
within a wider care roleDesirable6 months support
Experience
within learning disability provision.Working with people whose behaviours challenge.Working with people with profound and multiple disabilities.Skills & AbilitiesEssentialAbility to communicate clearly and effectively in English in both verbal and written formats.Able to work flexible shifts and be an adaptable team member.Basic IT SkillsDesirableTo have some
Experience
in alternative methods of communication BSL, Makaton, Sign-a-long, Picture Exchange, Objects of Reference.
Qualifications
EssentialLevel 2 qualification (e.g., GCSE Grade A-C, NVQ2) in Care or A good standard of general education to GCSE level and will be expected to undertake the relevant Level 2 qualification on appointment to postWill be expected to meet the Care Certificate standards within 12 weeks of commencing employment with the Trust.I understand that I will be asked to provide original certificates to verify my
Qualifications
at point of offer.
Experience
EssentialPrevious
Qualifications
at point of offer.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer
Details
Osborne Court is a unique specialist service that provides a ReplacementCare to support young adults (over 18 years old) and adults with learningdisabilities in Worcestershire. The service supports individuals who requirenursing care, are assessed as having complex health needs and supportsindividuals presenting with behaviours that may challenge.We are looking for dynamic and motivated Healthcare Assistant to jointhe team. The post-holder will supportother team members in delivering a clinically effective service. The aim is for service users to feel welcome,safe, confident, and keen to stay, thus providing a positive
Experience
for allconcerned.This is a part-time post working 22.5 hours per week and include flexible day and nightshifts to meet the needs of the service. The shifts patterns are 7-14.00,14-21.00 or 21.00-07.30 and include bank holidays.Please note that the trust will not provide sponsorship to work for this role, to apply you must have current Right to Work in the UK status.
Main duties of the job
This role at Osborne Court will include admitting anddischarging service users and their belongings. Regular communications withfamilies and other professionals involved in their care such as day centrestaff, college staff, GP, and Community Learning Disability Nurses. You will berequired to make beds, do daily tasks such as wash bedding, clothes, shop forfood, prepare meals and support service users with meals. You will be requiredto deliver the highest standards and quality outcomes possible, ensuring thatthe service user is at the heart of your care and decisions.This is a hands-on role, and the candidate will be requiredto support service users with personal care tasks and moving and handlingaspects of care. We are a supportive, passionate, and motivated staff team andreflect on the care we provide regularly to improve the care we provide toservice users. The candidate will be supported by the team to deliver personcentred care which involves regular reviews with families, ensuring the needsof the individual are at the heart of the care provided. We would likecandidates to have
Experience
working with people with LearningDisabilities.
About us
At Herefordshire and Worcestershire Health and Care NHS Trust,we are working together to deliver outstanding care. We run community hospitalsand community health services across Worcestershire and provide mental healthand learning disability services across both Herefordshire and Worcestershire.Our people (all 4500+ of them) provide services for people ofall ages, experiencing both physical and/or mental health conditions from over100 sites.We will support you to thrive; offer flexibleworking options for a great work-life balance, help you fulfil your ambitions,and empower you to make positive changes within your team or service. We valuediversity and encourage applications from people of all backgrounds, cultures,and ethnicities.What we offer;27 days leave plus bank holidays, increasing up to33 days with long serviceGenerous NHS pension and enhanced pay when you workunsocial hoursFlexible and agile working opportunitiesGreat maternity, paternity, and adoption supportWide range of supportive staff networksHealth and wellbeing opportunitiesIf you would like to know more, please visit ourwebsite.We encourage you to read the attached applicant guidance notes.Sharingyour data -As a data controller we may sometimes need to process your data topursue our legitimate business interests, for example to request a survey fromyou (optional), to support the Trusts understanding of where you gainedinterest in working for the Trust.
Details
Date posted
13 November 2025
Pay scheme
Agenda for changeBandBand 2
Salary
£24,465 a year pro-rata
Contract
Permanent
Working pattern
Part-time, Flexible working
Reference number
C9798-1818
Job location
sOsborne CourtOsborne RoadMalvernWorcestershireWR14 1JE
Job description
Job responsibilities
For full
Details
of the duties and criteriafor the role please refer to the
Job description
and
Person Specification
attached.
Job description
Job responsibilities
For full
Job description
and
Person Specification
attached.
Person Specification
Additional CriteriaEssentialA commitment in working to the highest standard of individualised support to meet each person needs who access our replacement care service.You understand that we will not provide sponsorship to work for this role.KnowledgeEssentialTo have a clear understanding of how to effectively offer personalised care.DesirableTo have a clear understanding of how to effectively offer personalised care when supporting adults with learning disabilities.Understanding of learning disability, physical disability, and associated complex healthcare needs.
Experience
EssentialPrevious
Experience
in supporting people with learning disabilities or
Experience
within a wider care roleDesirable6 months support
Experience
within learning disability provision.Working with people whose behaviours challenge.Working with people with profound and multiple disabilities.Skills & AbilitiesEssentialAbility to communicate clearly and effectively in English in both verbal and written formats.Able to work flexible shifts and be an adaptable team member.Basic IT SkillsDesirableTo have some
Experience
in alternative methods of communication BSL, Makaton, Sign-a-long, Picture Exchange, Objects of Reference.
Qualifications
EssentialLevel 2 qualification (e.g., GCSE Grade A-C, NVQ2) in Care or A good standard of general education to GCSE level and will be expected to undertake the relevant Level 2 qualification on appointment to postWill be expected to meet the Care Certificate standards within 12 weeks of commencing employment with the Trust.I understand that I will be asked to provide original certificates to verify my
Qualifications
at point of offer.
Experience
EssentialPrevious
Qualifications
at point of offer.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer
Details
Not sure?
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
Requirements
See the job description for full role requirements.
Benefits
Benefits are provided by the employer and will be confirmed during your application.
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More information related to this job opportunity, from jobsincare:
Useful skills for a Healthcare Support Worker:
Click to view
To work as a Healthcare Support Worker in the UK, you typically need a combination of skills and qualities. Here’s a list of essential skills and competencies:
1. Communication Skills: The ability to communicate effectively with patients, their families, and healthcare professionals is crucial. This includes listening skills and the ability to convey information clearly.
2. Empathy and Compassion: Healthcare support workers must be able to show kindness and understanding towards patients, many of whom may be vulnerable or in distress.
3. Teamwork: Working well with others is essential in a healthcare setting. Support workers often collaborate with nurses, doctors, and other healthcare professionals.
4. Attention to Detail: Being able to notice changes in a patient’s condition and being meticulous about following care plans and procedures is vital.
5. Organizational Skills: The ability to manage time effectively and prioritize tasks in a busy healthcare environment is important.
6. Basic Medical Knowledge: Familiarity with basic medical terminology and an understanding of healthcare practices can be beneficial.
7. Physical Stamina and Strength: The role can be physically demanding, requiring the ability to lift and move patients or equipment.
8. Problem-Solving Skills: The ability to think on your feet and adapt to changing situations is useful in healthcare settings.
9. Respect for Diversity: Understanding and respecting different backgrounds, cultures, and needs of patients is essential for providing inclusive care.
10. Technical Skills: Basic computer skills may be needed for maintaining patient records and using healthcare software.
11. Confidentiality and Professionalism: Adhering to ethical standards and maintaining patient confidentiality is critical in healthcare.
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52.06203460927285 -2.3368390439350817 Malvern 
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