Health Care Support Worker in Basingstoke inBasingstoke PUBLISHED MON 3 NOV 2025 Jump to job information section
Band 3: £24,937 to £26,598 a year
PERMANENT
Job description
Job summary
Hampshire and Isle of Wight healthcare NHS Foundation Trust is one of the largest mental health trusts in England, and we are constantly expanding our teams!Right now, our Team at Bridge Centre - Basingstoke is looking for a Health Care Support Worker to join them!We are a lively, dynamic and busy multi-disciplinary team which provides care coordination and recovery focused care for individuals with complex and challenging mental health needs.This is an opportunity to demonstrate your skills as a Health care Support Worker, who is focused on continually improving outcomes for patients.You will play an important role in delivering excellent care for our service users, and working as part of the team to provide the right support and assistance to our service users in their recovery.Our Trust offers continuous development for all of our staff, as well as regular supervision and annual appraisal, to ensure you achieve your personal goals and assist you in personal and professional development. When you have been with the team for a year, in line with your appraisal objectives, we can support you to do Nursing Associate Training or Nurse Apprenticeship Training, dependent on
Qualifications
.
Main duties of the job
*To provide physical and psychological care to service users in accordance with the specified plan of clinical care and in line with the recovery model to service users who live in any part of the catchment area.*To carry out duties as designated by the team leader.*You will support the planning and delivery of interventions in line with an agreed care plan.*Delivering higher level intensity community interventions as part of the integrated Shared Care model*Working in a manner which is helpful to the service user and the referrer, based on principles of recovery, personalisation and choice.*Working with individuals in the least restrictive manner possible.*You will have previous
Experience
in working with people with mental health needs, and will be able to evidence effective team working.*You would be expected to complete phlebotomy training to take bloods for our clozapine clinic.*Ability to drive and use of a car for work purpose is essential in this role.*To provide support to the person responsible for the clinical care of the service user.*To accurately record service user information.*To provide support to relatives/carers.
About us
Hampshire and Isle of Wight Healthcare NHS Foundation Trust is a newly established organisation, bringing together expertise from across mental health, learning disabilities, community, and physical health services. We are dedicated to delivering compassionate, high-quality, and accessible care to the diverse communities of Hampshire and the Isle of Wight.With over 13,000 dedicated staff working across more than 300 sites, we place patients and staff at the centre of everything we do. Our goal is to create an integrated healthcare system that improves accessibility and ensures more consistent care for patients. By working together, we aim to improve patient outcomes, drive innovation, and meet the unique needs of the populations we serve.Our Trust unites services from Southern Health, Solent NHS Trust, Isle of Wight NHS Trusts community and mental health teams, as well as Hampshire CAMHS, originally part of Sussex Partnership NHS Foundation Trust. This transformation enables us to deliver more seamless care across the region, ensuring that patients receive the right support, in the right place, at the right time.Join us as we embark on this exciting journey to shape the future of healthcare across Hampshire and the Isle of Wight. We are deeply committed to our CARE values of compassion, accountability, respect, and excellence, and offer outstanding opportunities for career development, training, and collaborative working.
Details
Date posted
November 2025
Pay scheme
Agenda for changeBandBand 3
Salary
£24,937 to £26,598 a year
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
348-MNH-96Job location
sThe Bridge Centre (Basingstoke)New RoadBasingstokeHampshireRG21 7PJ
Job description
Job responsibilities
Further information about the Trust and this role can be found on the
Job description
and
Person Specification
document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a
Person Specification
may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.
Job description
Job description
and
Person Specification
Qualifications
Essential*Literacy and numeracy skills*Previous
Experience
in care*Basic computer skills*Access to vehicle for work purposes.
Person Specification
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer
Details
Hampshire and Isle of Wight healthcare NHS Foundation Trust is one of the largest mental health trusts in England, and we are constantly expanding our teams!Right now, our Team at Bridge Centre - Basingstoke is looking for a Health Care Support Worker to join them!We are a lively, dynamic and busy multi-disciplinary team which provides care coordination and recovery focused care for individuals with complex and challenging mental health needs.This is an opportunity to demonstrate your skills as a Health care Support Worker, who is focused on continually improving outcomes for patients.You will play an important role in delivering excellent care for our service users, and working as part of the team to provide the right support and assistance to our service users in their recovery.Our Trust offers continuous development for all of our staff, as well as regular supervision and annual appraisal, to ensure you achieve your personal goals and assist you in personal and professional development. When you have been with the team for a year, in line with your appraisal objectives, we can support you to do Nursing Associate Training or Nurse Apprenticeship Training, dependent on
Qualifications
.
Main duties of the job
*To provide physical and psychological care to service users in accordance with the specified plan of clinical care and in line with the recovery model to service users who live in any part of the catchment area.*To carry out duties as designated by the team leader.*You will support the planning and delivery of interventions in line with an agreed care plan.*Delivering higher level intensity community interventions as part of the integrated Shared Care model*Working in a manner which is helpful to the service user and the referrer, based on principles of recovery, personalisation and choice.*Working with individuals in the least restrictive manner possible.*You will have previous
Experience
in working with people with mental health needs, and will be able to evidence effective team working.*You would be expected to complete phlebotomy training to take bloods for our clozapine clinic.*Ability to drive and use of a car for work purpose is essential in this role.*To provide support to the person responsible for the clinical care of the service user.*To accurately record service user information.*To provide support to relatives/carers.
About us
Hampshire and Isle of Wight Healthcare NHS Foundation Trust is a newly established organisation, bringing together expertise from across mental health, learning disabilities, community, and physical health services. We are dedicated to delivering compassionate, high-quality, and accessible care to the diverse communities of Hampshire and the Isle of Wight.With over 13,000 dedicated staff working across more than 300 sites, we place patients and staff at the centre of everything we do. Our goal is to create an integrated healthcare system that improves accessibility and ensures more consistent care for patients. By working together, we aim to improve patient outcomes, drive innovation, and meet the unique needs of the populations we serve.Our Trust unites services from Southern Health, Solent NHS Trust, Isle of Wight NHS Trusts community and mental health teams, as well as Hampshire CAMHS, originally part of Sussex Partnership NHS Foundation Trust. This transformation enables us to deliver more seamless care across the region, ensuring that patients receive the right support, in the right place, at the right time.Join us as we embark on this exciting journey to shape the future of healthcare across Hampshire and the Isle of Wight. We are deeply committed to our CARE values of compassion, accountability, respect, and excellence, and offer outstanding opportunities for career development, training, and collaborative working.
Details
Date posted
November 2025
Pay scheme
Agenda for changeBandBand 3
Salary
£24,937 to £26,598 a year
Contract
Permanent
Working pattern
Full-time, Flexible working
Reference number
348-MNH-96Job location
sThe Bridge Centre (Basingstoke)New RoadBasingstokeHampshireRG21 7PJ
Job description
Job responsibilities
Further information about the Trust and this role can be found on the
Job description
and
Person Specification
document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a
Person Specification
may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.
Job description
Job description
and
Person Specification
Qualifications
Essential*Literacy and numeracy skills*Previous
Experience
in care*Basic computer skills*Access to vehicle for work purposes.
Person Specification
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer
Details
Not sure?
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
Requirements
See the job description for full role requirements.
Benefits
Benefits are provided by the employer and will be confirmed during your application.
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Role duties
Working pattern
More information related to this job opportunity, from jobsincare:
Useful skills for a Health Care Support Worker:
Click to view
To work as a Health Care Support Worker (HCSW) in the UK, you need a combination of interpersonal, practical, and administrative skills. Specific requirements may vary depending on the setting (e.g., hospitals, community care, residential homes), but generally, the following skills and qualities are important:
Essential Skills:
1. Communication Skills:
- Ability to communicate effectively with patients, families, and other healthcare professionals.
- Active listening and clear verbal/written communication.
2. Empathy and Compassion:
- Understanding and sensitivity to the needs and feelings of patients.
- Ability to provide emotional support and encouragement.
3. Personal Care Skills:
- Experience or ability to assist patients with daily activities such as bathing, dressing, eating, and mobility.
- Understanding of infection control and hygiene standards.
4. Teamwork:
- Ability to work collaboratively with healthcare teams and follow directions from nurses and other professionals.
5. Observation Skills:
- Keen observational skills to recognize changes in patients' conditions and report them accurately.
6. Organizational Skills:
- Ability to manage time effectively, prioritize tasks, and maintain records.
7. Problem-Solving Skills:
- Ability to think critically and adapt to changing situations or patient needs.
8. Technical Skills:
- Familiarity with healthcare technology and equipment, such as monitoring devices or electronic health records.
Qualifications:
- Educational Background: While formal qualifications may not always be necessary, GCSEs in English, mathematics, and science can be beneficial.
- Training and Certification: Completing relevant training courses or certifications (e.g., Care Certificate) can enhance your employability.
- Experience: Previous experience in care settings, whether voluntary or paid, can be advantageous.
Personal Qualities:
- Patience and Resilience: Ability to remain calm in stressful situations and manage the demands of the role.
- Flexibility: Willingness to work various shifts, including nights, weekends, and holidays.
- Respect for Diversity: Understanding and valuing the diverse backgrounds and needs of patients and colleagues.
Continuous Professional Development:
Engaging in continuous training and development can help you keep up with best practices and improve your skill set. Many employers offer further training and opportunities for career progression.
inBasingstoke
51.26775210067518 -1.0883363681644234 Basingstoke 
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