HCSW Band 3 COPD in Wrexham inWrexham PUBLISHED MON 10 NOV 2025 Jump to job information section

Job summary
An exciting opportunity has arisen for a Band 3 Healthcare Support Worker to join the Children's Outpatients small and friendly team at the Wrexham Maelor Hospital.Wrexham Children's Outpatients is a busy and progressive paediatric department providing outpatient care for children and young people from birth to 16-18 years for a wide range of specialities.The department has 5/6 consultant clinic rooms and holds clinic Monday to Friday.We offer both Medical and Nursing-Led clinics, as well as Dietetic-Led Clinics, and hold several Visiting Consultant Clinics.The department also operates a very busy phlebotomy service for paediatric GP and Hospital patients.Your role will involve direct patient contact with children, young people and their families, working as part of the MDT, assisting to process patients prior to their appointments and supporting our blood service.We are looking for an enthusiastic, approachable and highly motivated person with a passion to work with children and their families.The successful applicant will be able to work confidently, independently, and have the ability to be flexible, professional, caring and compassionate, and a willingness to learn and further develop within a supportive environment.The ability to speak Welsh is desirable for this post: Welsh and/or English speakers are equally welcome to apply.

Main duties of the job
Work as part of the multidisciplinary team delivering care to children and young people within a paediatric outpatient setting under the supervision of a registered healthcare professionalKey duties will include: assisting with patient flow, acting as a chaperone, taking patient observations & measurements, performing clinical tasks such as: venepuncture, ECG's, HbA1c & Blood Glucose investigations, providing support during cannulation of patients, Urinalysis and Specimen collection. Assisting to manage blood service appointments, general face to face and telephone queries from families and other staff/departmentsMaintain patient's privacy and dignity at all times and provide care in a compassionate and sensitive mannerContribute to housekeeping and other department duties as required.Reporting to a registered nurse if there is cause for concern with a patient/family's physical health or mental and emotional wellbeingMaintain a healthy, safe and secure environment for children, young people, and their familiesContribute to ensuring the working environment is safe and hygienic following infection prevention and control policies and processesAssist to support the learning and supervision of students and junior staffEnsure role and practice is delivered in accordance with Health Board/Trust Values, procedures/guidelines and Code of Conduct for HCSW's in Wales

About us
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.

Details

Date posted
10 November 2025

Pay scheme
Agenda for changeBandBand 3

Salary
£25,313 to £26,999 a year per annum pro rota

Contract
Permanent

Working pattern
Part-time

Reference number
050-ACS611-1125

Job location
sWrexham Maelor HospitalCroesnewydd RoadWrexhamLL13 7TD

Job description

Job responsibilities
You will be able to find a full

Job description
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Person Specification
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Job description

Job description
and

Person Specification
Qualification and KnowledgeEssentialLevel 3 qualification in a health care related subject or equivalent

Experience
.Knowledge of the Code of Conduct for Healthcare Support Workers in Wales and All Wales Delegation Guidelines (HEIW)Knowledge of relevant polices and procedures within a healthcare setting for example the principles of Safeguarding adults/children to keep patients within their care safe.

Experience
Essential

Experience
of working within a relevant health and social care environment, providing direct patient care.Desirable

Experience
of working with patient groups relevant to area of practice.Skills and AttributesEssentialGood communication skills - verbal and written, with the ability to convey information clearly and sensitively.Ability to work with minimum supervision to a high standard.Ability to keep calm in stressful situations.DesirableWelsh language skills are desirable levels 1 to 5 in understanding, speaking, reading, and writing in Welsh.

Experience
Essential

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Certificate of SponsorshipApplications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit theUK Visas and Immigration website (Opens in a new tab).From 6 April 2, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement.Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).Additional information

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Certificate of SponsorshipApplications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit theUK Visas and Immigration website (Opens in a new tab).From 6 April 2, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement.Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).Employer

Details