Administration Assistant in Bracknell inBracknell PUBLISHED FRI 7 NOV 2025 Jump to job information section
Job description
Predictable Mon–Fri 8.30am-5pm office hours in Bracknell (RG12) — ideal for school runs and reliable childcare routines.
Flexible working options and an open recruitment team ready to discuss arrangements — helpful for parents and carers.
Free parking across Trust sites plus cycle-to-work and car‑leasing schemes (including electric) — great if you drive.
Generous maternity, paternity, adoption and special leave alongside the NHS pension — strong support for families.
Full training on Sensei dental software and excellent learning and career development paths within the Trust.
Work for an 'Outstanding' CQC-rated, inclusive employer with staff networks and wellbeing support — you'll be valued.
This Administration Assistant role at Berkshire Healthcare Foundation Trust in Bracknell (RG12) is an office-based, permanent position supporting the Community Dental Service. You will process dental referrals (electronically and by post), create and update patient records using clinical software (Sensei training provided), handle incoming post, calls and emails, and prepare reports, audits and service activity information. As first point of contact you will answer enquiries with calm, clear communication and empathy, helping callers who may have hearing, language or emotional barriers. The post is full-time (37.5 hours per week, Monday–Friday, 08:30–17:00), Band 3 salary £26,240–£27,928 (incl. HCAS) and is subject to a DBS check. Ideal candidates will have GCSE-level English, good keyboard and Microsoft Office skills, experience of working with the public or in a customer/health service setting, and strong organisation and word‑processing abilities.
Predictable Mon–Fri 8.30am-5pm office hours in Bracknell (RG12) — ideal for school runs and reliable childcare routines.
Flexible working options and an open recruitment team ready to discuss arrangements — helpful for parents and carers.
Free parking across Trust sites plus cycle-to-work and car‑leasing schemes (including electric) — great if you drive.
Generous maternity, paternity, adoption and special leave alongside the NHS pension — strong support for families.
Full training on Sensei dental software and excellent learning and career development paths within the Trust.
Work for an 'Outstanding' CQC-rated, inclusive employer with staff networks and wellbeing support — you'll be valued.
Not sure?
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
Requirements
See the job description for full role requirements.
Benefits
Predictable Mon–Fri 8.30am-5pm office hours in Bracknell (RG12) — ideal for school runs and reliable childcare routines.; Flexible working options and an open recruitment team ready to discuss arrangements — helpful for parents and carers.; Free parking across Trust sites plus cycle-to-work and car‑leasing schemes (including electric) — great if you drive.; Generous maternity, paternity, adoption and special leave alongside the NHS pension — strong support for families.; Full training on Sensei dental software and excellent learning and career development paths within the Trust.; Work for an 'Outstanding' CQC-rated, inclusive employer with staff networks and wellbeing support — you'll be valued.
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More about the NHS
The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values. Learn more...
More about MENTAL HEALTH
Mental health has emerged as a critical issue in the United Kingdom, particularly in the wake of the COVID-19 pandemic. The crisis highlighted the fragility of mental well-being across different demographics, from children and adolescents to adults and the elderly. It has sparked a wider conversation about the importance of mental health care, accessibility, and the stigmas often associated with mental illnesses. Learn more...
Useful skills for an Administration Assistant:
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To work as an Administration Assistant in the UK, you'll need a mix of technical, organizational, and interpersonal skills. Here are some essential skills and qualifications:
Essential Skills
1. Organizational Skills: Ability to manage multiple tasks, prioritize workload, and maintain clear systems for filing and information retrieval.
2. Communication Skills: Strong written and verbal communication skills to interact effectively with colleagues, clients, and stakeholders.
3. IT Proficiency: Familiarity with office software (e.g., Microsoft Office Suite, especially Word, Excel, PowerPoint, and Outlook) and basic knowledge of data management systems.
4. Attention to Detail: Accuracy in completing tasks, managing data, and producing documents.
5. Time Management: Ability to meet deadlines and manage time effectively in a busy work environment.
6. Problem-Solving Skills: Capability to identify issues and find practical solutions.
7. Customer Service Skills: A professional approach to dealing with both internal and external customers.
8. Teamwork: Ability to work collaboratively in a team environment.
9. Adaptability: Flexibility to adapt to changing tasks and priorities as needed.
Qualifications
- Educational Background: A good general education, typically a minimum of GCSEs in English and Maths.
- Relevant Experience: Previous administrative or office experience can be advantageous.
- Professional Qualifications: While not always necessary, qualifications in administration, business, or related fields (e.g., NVQ or BTEC) may enhance your prospects.
- Familiarity with Office Technology: Knowledge of office equipment (printers, copiers, etc.) and possibly specific software relevant to the industry you're applying to.
Additional Considerations
- Confidentiality Awareness: Understanding the importance of handling sensitive information appropriately.
- Basic Financial Knowledge: Some roles may require basic budgeting or invoicing skills.
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51.41684778076583 -0.7516012390716739 Bracknell 
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