Bank Healthcare Assistant in London inLondon PUBLISHED WED 12 NOV 2025 Jump to job information section

Job summary
This is the perfect opportunityto be part of a diverse team providing assessment, diagnostics, diagnosis,treatment, advice, and referrals.As a UTC HCA you will beconsidered a key person in day-to-day clinical tasks within the department,without you the UTC would not function efficiently.You will be working as part of ateam within your sphere of competency in adiverse, multi-skilledteamthat includes GPs, Advanced Practitioners, Physician Associates,Paediatric ANPs, Emergency Practitioners and Live Well Coaches.On each shift you will beexpected to work with the shift lead. Together you will perform ECGs,Venepuncture and Cannulation, Urinalysis, Plaster of Paris, Dressings,department audits and a range of other tasks.With links to both VTS andGreenwich University, you will have access to a range of CPD courses andopportunities to progress your career. We work closely with the ICS, ICB, LocalTrust and various other local shareholders to provide opportunities tolearn,innovate and contribute new ideas.It will also be a requirement tosupport the services Out of Hours Home Visiting service. This will require youto have a valid driving license in order to drive our company Out of HoursService cars with the treating clinician to the patients home.

Main duties of the job
This is a genuine opportunity to be a part of something new and exciting in South-East London, with a real opportunity for personal growth and to influence Urgent Care in your area. We are looking forfull and part timeHCAs on apermanent salaried basis.The service is 365 days per year, 7 days a week meaning shifts are available 24/7.Your duties will include:- To work with shift leadership-Effectively carry out clinical tasks, providingsafe and efficient care.-To perform diagnostics including ECGs, bloods,and urinalysis.-To perform clinical skills including Plaster ofParis and Dressing application.-To provide reassurance to patients, families,and carers.-Follow diagnostic pathways.-Effective communication with a range ofinter-professional teams.-Contribute to specific care guidelines andstandards supporting the care of patients across the health economy.-To implement Health and Safety and RiskManagement appropriate to area of work-To deliver aspects of the Clinical GovernanceAgenda, following the direction of the Clinical Leadership.-Contribute to and manage various elements ofauditing in the UTC.-Provide immediate life support.This role is open to those seeking bank or salaried positions, on a part time or full time basis

About us
Greenwich Health is the GPFederation for the Greenwich Borough. Thismeans we reinvest all our surplus into developing our staff, our organisationand to support our GP Practices in being sustainable for the future. We arecommitted to providing quality of care to our patients whilst buildingresilience for General Practice and providing services and programmes of workto deliver care at scale to the Greenwich Population. This role will be part of an excitingopportunity to work with leading specialists in the creation of an innovativenew Urgent Treatment Centre.Why work for Greenwich Health?-We arelocal organisation owned by our local GP Practices we care what happens inGreenwich and want to make a difference to our patients and our partners-We offercompetitive benefits including:oNHS PensionoOccupational sickness pay entitlementoCounselling servicesoElectric Vehicle

Salary
Sacrifice SchemeoCycle to Work SchemeoBenenden Healthcare-We have atrack record for developing individuals in their careers.-Throughour partnerships in our local healthcare environment, we can develop sharedposts for example, with the hospital trust and our GP practices.-We arelinked to the local VTS and have support from Greenwich University to developspecific learning and development pathways.-You willhave ongoing support and mentorship.-

Details

Date posted
12 November 2025

Pay scheme
Agenda for changeBandBand 2

Salary
£24,475 to £27,985 a year

Contract
Bank

Working pattern
Flexible working

Reference number
U0055-25-0Job location
s25 John Wilson StreetLondonSE18 6PZQueen Elizabeth Hospital Nhs TrustStadium RoadLondonSE18 4QH

Job description

Job responsibilities
This is the perfect opportunityto be part of a diverse team providing assessment, diagnostics, diagnosis,treatment, advice, and referrals.As a UTC HCA you will beconsidered a key person in day-to-day clinical tasks within the department,without you the UTC would not function efficiently.You will be working as part of ateam within your sphere of competency in adiverse, multi-skilledteamthat includes GPs, Advanced Practitioners, Physician Associates,Paediatric ANPs, Emergency Practitioners and Live Well Coaches.On each shift you will beexpected to work with the shift lead. Together you will perform ECGs,Venepuncture and Cannulation, Urinalysis, Plaster of Paris, Dressings,department audits and a range of other tasks.With links to both VTS andGreenwich University, you will have access to a range of CPD courses andopportunities to progress your career. We work closely with the ICS, ICB, LocalTrust and various other local shareholders to provide opportunities tolearn,innovate and contribute new ideas.It will also be a requirement tosupport the services Out of Hours Home Visiting service. This will require youto have a valid driving license in order to drive our company Out of HoursService cars with the treating clinician to the patients home.This is a genuine opportunity tobe a part of something new and exciting in South-East London, with a realopportunity for personal growth and to influence Urgent Care in your area. Weare looking forfull and part timeHCAs on apermanent salariedbasis.The service is 365 days per year, 7 days a weekwhich means that shifts are available 24/7.-Up-to-date Basic Life Support Certification inAdult and Paediatric-Up to date Mandatory Statutory Training-Team player, able to follow instruction andguidance from clinical seniors-Can demonstrate the Organisational values.-Ability to work well under pressure-Ability to handle/manage difficult situations-Excellent communication skills-Be able to use tools such as NEWS scores in theassessment of patientsPrincipalduties and responsibilities-To work with shift leadership-Effectively carry out clinical tasks, providingsafe and efficient care.-To perform diagnostics including ECGs, bloods,and urinalysis.-To perform clinical skills including Plaster ofParis and Dressing application.-To provide reassurance to patients, families,and carers.-Follow diagnostic pathways.-Effective communication with a range ofinter-professional teams.-Contribute to specific care guidelines andstandards supporting the care of patients across the health economy.-To implement Health and Safety and RiskManagement appropriate to area of work-To deliver aspects of the Clinical GovernanceAgenda, following the direction of the Clinical Leadership.-Contribute to and manage various elements ofauditing in the UTC.-Provide immediate life support.Communicationand Relationship Skills-Demonstrate excellent communication skills whenworking with the internal team as well as external partners, particularly ourpractices and the hospital trust.-Able toidentify and take into consideration barriers to understanding and employsappropriate methods to ensure effective communication particularly wherebarriers are clinical in nature.-Provideemotional support to patients and carers-Be awareof the procedures to follow if concerned regarding the protection of children.-Ensurecompliance with policies, procedures and clinical guidelines for self andothers.-Holdgood relationship building skills to develop strong relationships with keyindividuals within practices and the local healthcare systemAnalyticaland Judgmental Skills-Implementcare plans as prescribed.-Beresponsible for monitoring health, safety and security of self, the team andothers and promote best practice in the clinical area.-Identifyclinical issues and incidents within the service that reduce the quality ofcare within the specialist service bringing any issues to the attention of themanagement team.-Takepart in activities to counter these to ensure the delivery of safe andeffective care.-Ensurethat high standards of care are given and maintained and act when standards arenot being met.Planningand Organisational Skills-Plan,organise and prioritise own daily workload.-Recognise,prevent, and diffuse potential areas of conflict and where required take a keyrole in the management of the outcome.-Toexercise good personal time management, punctuality, and consistent reliableattendance.PhysicalSkills-Demonstratecompetence in the use of all clinical equipment used in the overall care ofpatients within the scope of service.-Demonstratecompetence in diagnostic skills such as ECGs and venepuncture/cannulation.-Demonstrateclinical treatment skills such as Plaster of Paris and Dressings.-Havecompetent computer / keyboard skills including ability to utilise softwareprogrammes required to provide the service.Outof Hours Service Support-Monitorthe referrals of patients into the out of hours home visiting service on ourCLEO clinical system-Liaisewith the assigned treating clinician to plan in the visit to the patient inline with service KPI requirements.-Ensurethe secure handling of drugs and clinical equipment recording usageappropriately.-Completevehicle logs, reporting any discrepancies to the lead driver-Reportany vehicle issues to the lead driver for investigation and resolution.-Supportthe treating clinician with chaperoning-Supportthe treating clinicians if they need supportPatient/ClientCare-Establisheffective communication with patients and carers / relatives.-Ensurethat appropriate action is taken to protect vulnerable patients and that theycan access/receive the appropriate care.-Ensurecompliance with policies, procedures and clinical guidelines for self andothers.-Promotepeoples equality, diversity, and rights.-Identifyclinical issues and incidents within the service that reduce the quality ofcare bringing any issues to the attention of the Clinical Lead.-Takepart in activities to counter these to ensure the delivery of safe andeffective care.-The postholder is responsible for always ensuring the safety of patients and promotinga safety culture through the effective management of risk.

Job description

Person Specification
Communication SkillsEssentialGood interpersonal and customer service skillsGood written presentation skillsAbility to communicate effectively with a wide range of stakeholdersPersonal SkillsEssentialAbility to work as part of a team and on own initiativeAbility to work under pressure and to prioritise own workloadAbility to maintain confidentiality

Experience
DesirablePrevious

Experience
of delivering Health checksED or UTC

Experience
Baseline Observation measurementsPlaster of ParisDressing applicationVenepuncture and Cannulation

Qualifications
EssentialFull UK Driving LicenseYou will not be required to use your own car, company cars on site will be used by the successful candidateDesirableNVQ Health and social care

Experience
DesirablePrevious

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer

Details