Triage Coordinator in St Leonards on sea inSt Leonards on sea PUBLISHED TUE 4 NOV 2025 Jump to job information section
Competitive rates
PERMANENT
Hastings & Rother Healthcare r8iaq5JIq
Job description
Job summary
Do you:Have
Experience
working in a busy healthcare environment supporting clinical teams?Have strong organisational and communication skills with an eye for detail?Enjoy coordinating and managing administrative processes that directly support patient care?Take pride in working collaboratively with clinicians, administrators, and external partners?Thrive on taking initiative and supporting service delivery improvements?Hastings & Rother Healthcare are currently looking for a full-time Triage Coordinator to join our dynamic and evolving organisation.Previous
Experience
working within a General Practice is essential.
Main duties of the job
To be responsible for supporting the clinicians in managing the triage process. Respond to clinician direction, offer patient feedback and advice as instructed. Undertaking a wide range of secretarial and administrative duties and the provision of administrative support to the multidisciplinary team. Duties can include but are not limited to, the processing of information (electronic and hard copy) in a timely manner, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers and in accordance with current policies. To support the Triage and Reception Manager; undertake tasks as directed; coordinate and delegate tasks to administrators; deputise in the absence of the manager, in addition to undertaking some leadership duties such as: managing staff sickness, supervision, induction, training and performance as directed.HRH monitor the use of AI during therecruitment process. If it is apparent that you have used AI to complete theapplication, you may be asked about this prior to shortlisting in order todetermine if your application should progress.
About us
Hastings & Rother Healthcare (HRH)consists of three GP practices within Hastings and St Leonards. We are anorganisation that is rapidly expanding and we currently cover the largestpatient population in Hastings & St Leonards.Hastings & Rother Healthcare isan innovative organisation, which continues to expand. We have an excitingopportunity for candidates to showcase their skill set as a Triage CoordinatorWe are able to offer an enjoyableworking environment, as well as offering opportunities for staff to develop andan opportunity to join the NHS Pension scheme.Closing Date: 21st November 2025Interview Date: 28th November 2025
Details
Date posted
04 November 2025
Pay scheme
Other
Salary
£28,196.25 a year
Contract
Permanent
Working pattern
Full-time
Reference number
A3728-25-0Job location
sWarrior Square Surgery, Marlborough HouseWarrior SquareSt Leonards on seaTN37 6BG
Job description
Job responsibilities
*Please see attached document for full
Job description
.To be responsible for supporting the clinicians in managing the triage process. Respond to clinician direction, offer patient feedback and advice as instructed. Undertaking a wide range of secretarial and administrative duties and the provision of administrative support to the multidisciplinary team. Duties can include but are not limited to, the processing of information (electronic and hard copy) in a timely manner, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers and in accordance with current policies. To support the Triage and Reception Manager; undertake tasks as directed; coordinate and delegate tasks to administrators; deputise in the absence of the manager, in addition to undertaking some leadership duties such as: managing staff sickness, supervision, induction, training and performance as directed.
Job description
Person Specification
Qualifications
EssentialMinimum requirement of GCSEs A-D including a C in English or equivalent or demonstrable
Experience
in a similar General Practice role.
Experience
Essential
Experience
of using EMIS Web and AccuRx
Experience
of General Practice Reception
Experience
of clinical codingDesirableProcessing of SARs and Private Medical RequestsKnowledge and SkillsEssentialKnowledge of general office procedures and administrationIT literacy including excellent proficiency in word processing, excel and data entry.Good organisational skills.Show a capacity to work alone and the ability to keep calm under pressure.Be proactive and able to use own initiative to complete tasks and projects.
Person Specification
Experience
Essential
Experience
of using EMIS Web and AccuRx
Experience
of General Practice Reception
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer
Details
Do you:Have
Experience
working in a busy healthcare environment supporting clinical teams?Have strong organisational and communication skills with an eye for detail?Enjoy coordinating and managing administrative processes that directly support patient care?Take pride in working collaboratively with clinicians, administrators, and external partners?Thrive on taking initiative and supporting service delivery improvements?Hastings & Rother Healthcare are currently looking for a full-time Triage Coordinator to join our dynamic and evolving organisation.Previous
Experience
working within a General Practice is essential.
Main duties of the job
To be responsible for supporting the clinicians in managing the triage process. Respond to clinician direction, offer patient feedback and advice as instructed. Undertaking a wide range of secretarial and administrative duties and the provision of administrative support to the multidisciplinary team. Duties can include but are not limited to, the processing of information (electronic and hard copy) in a timely manner, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers and in accordance with current policies. To support the Triage and Reception Manager; undertake tasks as directed; coordinate and delegate tasks to administrators; deputise in the absence of the manager, in addition to undertaking some leadership duties such as: managing staff sickness, supervision, induction, training and performance as directed.HRH monitor the use of AI during therecruitment process. If it is apparent that you have used AI to complete theapplication, you may be asked about this prior to shortlisting in order todetermine if your application should progress.
About us
Hastings & Rother Healthcare (HRH)consists of three GP practices within Hastings and St Leonards. We are anorganisation that is rapidly expanding and we currently cover the largestpatient population in Hastings & St Leonards.Hastings & Rother Healthcare isan innovative organisation, which continues to expand. We have an excitingopportunity for candidates to showcase their skill set as a Triage CoordinatorWe are able to offer an enjoyableworking environment, as well as offering opportunities for staff to develop andan opportunity to join the NHS Pension scheme.Closing Date: 21st November 2025Interview Date: 28th November 2025
Details
Date posted
04 November 2025
Pay scheme
Other
Salary
£28,196.25 a year
Contract
Permanent
Working pattern
Full-time
Reference number
A3728-25-0Job location
sWarrior Square Surgery, Marlborough HouseWarrior SquareSt Leonards on seaTN37 6BG
Job description
Job responsibilities
*Please see attached document for full
Job description
.To be responsible for supporting the clinicians in managing the triage process. Respond to clinician direction, offer patient feedback and advice as instructed. Undertaking a wide range of secretarial and administrative duties and the provision of administrative support to the multidisciplinary team. Duties can include but are not limited to, the processing of information (electronic and hard copy) in a timely manner, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers and in accordance with current policies. To support the Triage and Reception Manager; undertake tasks as directed; coordinate and delegate tasks to administrators; deputise in the absence of the manager, in addition to undertaking some leadership duties such as: managing staff sickness, supervision, induction, training and performance as directed.
Job description
Person Specification
Qualifications
EssentialMinimum requirement of GCSEs A-D including a C in English or equivalent or demonstrable
Experience
in a similar General Practice role.
Experience
Essential
Experience
of using EMIS Web and AccuRx
Experience
of General Practice Reception
Experience
of clinical codingDesirableProcessing of SARs and Private Medical RequestsKnowledge and SkillsEssentialKnowledge of general office procedures and administrationIT literacy including excellent proficiency in word processing, excel and data entry.Good organisational skills.Show a capacity to work alone and the ability to keep calm under pressure.Be proactive and able to use own initiative to complete tasks and projects.
Person Specification
Experience
Essential
Experience
of using EMIS Web and AccuRx
Experience
of General Practice Reception
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer
Details
Not sure?
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
Requirements
See the job description for full role requirements.
Benefits
Benefits are provided by the employer and will be confirmed during your application.
Is it a match?
A quick tap lets us tune future job matches for you
Location
Salary & benefits
Role duties
Working pattern
More information related to this job opportunity, from jobsincare:
inSt Leonards on sea
50.88955537442782 0.5566473413083912 St Leonards on sea 
Locations
are approximate.
This image is not representative.
Learn more
Scan with your phone to return to this page later.