Receptionist/ Care Navigator in Woolpit inWoolpit PUBLISHED WED 22 OCT 2025 Jump to job information section

Job summary
Woolpit Health Centre is looking for an enthusiastic, motivated and hardworking medical receptionist to join our busy evolving reception team on a part-time basis for 20 hours per week.Working hours for this post are as follows:Monday - 8am until 6pm with a 1 hour unpaid lunch breakTuesday - 8am until 2pmWednesday- no core working hoursThursday- no core working hoursFriday - 1pm until 6.30pmThis is a great opportunity for those already working in a healthcare setting who wish to work within primary care or for those who wish to start a career as a medical receptionist.The successful candidate will be flexible and reliable with the ability to work under pressure to compliment our

Experience
d and dedicated reception team.General practice is a challenging environment that requires a calm and caring approach with the ability to work under pressure. The ideal candidate will be a highly motivated team player who has customer service/patient

Experience
and offers excellent communication skills.

Main duties of the job
support the clinical team by signposting patients to the appropriate healthcare professional or service working as part of the practices multidisciplinary team such as physiotherapists and mental health nurses.deal with patients by telephone and face to face whilst providing administrative support to assist with the day-to-day running of the Health Centre.

About us
Based in the Suffolk village of Woolpit, the Health Centre aims to provide: the type of care that we would expect for ourselves and our own families.We provide services to over 16,000 patients who live in a practice area of 75 square miles of rural West Suffolk, straddling the A14, between Thurston in the west, and Haughley in the east.We pride ourselves on the high standards of our care we are holders of the Royal College of General Practitioners Practice Accreditation Award, a quality mark held by only 19 practices in the UK.Our 5 GP partners and 8 non-partner GPs lead a multidisciplinary team of nurses, health care assistants, pharmacists and midwives all of whom are based in our purpose-built premises.Benefits of working for Woolpit Health Centre include:Attractive rates of pay with annual pay review(not agenda for change)Regular one-to-ones to aid good communicationGenerous annual leave entitlementVoluntary overtime when availablePlenty of training opportunitiesMembership of the NHS contributory pension schemeFree uniformOption of NHS discount and Blue Light Card for retail/dining/holidays etc

Details

Date posted
22 October 2025

Pay scheme
Other

Salary
£13.41 an hour

Contract
Permanent

Working pattern
Part-time

Reference number
29097

Job location
sHeath RdWoolpitSuffolkIP30 9QU

Job description

Job responsibilities
Ifyou would like to find out more information about this role, please do nothesitate to get in contact with us.

Job description

Person Specification

Experience
EssentialAbility to work in a polite, confidential and discreet manner, respecting patients and colleagues at all times.

Experience
of working with the general public, being sensitive and empathic in distressing situations.Ability to work as part of a team.Strong IT and administration skills, with a high level of accuracy and attention to detail.Previous medical or healthcare receptionist

Experience
is desirable.Some flexibility is required, as you will sometimes need to work additional or alternative hours to cover for colleagues. All applicants should ensure that they live within reasonable commuting distance.

Person Specification

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer

Details