Communication & Engagement Support Officer in Coventry inCoventry PUBLISHED MON 10 NOV 2025 Jump to job information section

Job summary
Join our Communication and Engagement TeamAn exciting opportunity has opened to join our team at Coventry and Rugby GP Alliance as a Communication and Engagement Support Officer, where your communication skills and creative energy will help shape the future of healthcare collaboration.Youll play a pivotal role in amplifying our message, supporting engagement, and our strategic goals with flair and purpose.In this role, youll have the opportunity toCraft compelling communications that take complex information and make it meaningful for our audienceSupport engagement across internal and external audiencesCollaborate with passionate professionals who care deeply about making a differenceContribute to a culture that values creativity, inclusion, and excellenceSpecifically, we are looking for someone who hasStrong attention to detailAbility to tailor written communication for diverse audiencesAble to multi-task to meet competing deadlinesWebsite content management

Experience
If youre excited by the prospect of tackling new challenges, and collaborating with a dynamic team, we would love to hear from you.This role does not meet the criteria for visa sponsorship under the Skilled Worker route. Therefore, we are unable to offer sponsorship.Advert may close earlier than advertised should we receive the maximum number of applications before the closing date.We thank all applicants for their interest, however, only those selected for an interview will be contacted.

Main duties of the job
There is lots to be proud of in local NHS services and this role is instrumental in helping keep our staff, service users and public up-to-date and involved in everything happening. You'll do this by producing an excellent standard of written work, creative social media and digital communications and supporting a co-production approach in everything we do.Support content management and creation across CRGPA digital platforms, social media and newsletters promoting CRGPAs brand and key messages.Develop tailored and engaging project communications and marketing materials for CRGPA by applying best practice in communications to strengthen internal and external communication, while contributing to CRGPAs growth and brand developmentManage internal communications, responding to any incoming enquiries and supporting staff and stakeholder engagement.

About us
At Coventry and Rugby GP Alliance, we pride ourselves on fostering a culture of innovation, growth, and continuous learning. As a member of our team, youll have the opportunity to work alongside talented professionals who are committed to delivering excellence and driving positive change within our industry.We take pride in offering a robust range of benefits to support our employees, includingAnnual Leave -Enjoy 27 days of annual leave for full-time employees, in addition to bank holidays.Sick Pay -Our enhanced sick pay policy ensures you are supported during times of illness.Pension Scheme -Access to the NHS pension scheme to secure your financial future.Enhanced Maternity Leave -We provide generous maternity leave to support new parents.Paternity Leave -We also offer paternity leave to allow new fathers to bond with their newborns.Blue Light Discounts - Take advantage of exclusive discounts available for our staff. After probation you can make a expense claim for the price of your blue light discount card and receive full reimbursementEmployee Assistance Network -Access support through our employee advice network for personal and professional challenges 365 days a year 24/7Internal Awards:We recognize and celebrate the achievements of our staff through internal awards.Exclusive Discounts -Benefit from a variety of discounts that enhance your overall employee

Experience
.We are committed to creating a supportive and rewarding work environment for all our employees.

Details

Date posted
10 November 2025

Pay scheme
Other

Salary
£12.21 an hour

Contract
Permanent

Working pattern
Full-time, Part-time

Reference number
E0046-25-Job location
s1 The Boiler House, Electric WharfSandy LaneCoventryCV1 4JU

Job description

Job responsibilities
Key ResponsibilitiesSupport content management and creation across CRGPA digital platforms,social media and newsletters promoting CRGPAs brand and key messages.Develop tailored & engaging project communications and marketingmaterials for CRGPA by applying best practice in communications to strengtheninternal and external communication, while contributing to CRGPAs growth andbrand developmentManage internal communications, responding to any incoming enquiries andsupporting staff and stakeholder engagement.Support senior leadership in communicating CRGPA news, achievements,initiatives and services developments across appropriate channels ensuringmessages are received by relevant audiences.Using Canva and other software to create professional marketingmaterials, liaising with suppliers for printing and merchandise needs.Assist with planning and delivery of quarterly company meetings andevents organised by senior leadership teams, including identifying suitablevenues, catering and setting agendas.Undertake administrative tasks, commensurate with the role and to supportthe needs of the businessDemonstrate initiative and self motivation by independently managingworkload, setting properties effective and ensuring timely delivery of tasksSupport in monitoring and evaluating communications and engagementactivity to ensure agreed standards and targets are achievedManage and maintain positive relationships with stakeholders, partnersand staff, adhering to the principles of confidentiality when handlingsensitive information

Job description

Person Specification

Experience
EssentialExcellent written and verbal communication skills.Strong copywriting and storytelling ability.Ability to simplify complex information for diverse audiences.Proficiency in Microsoft Office, Canva, and Adobe Creative Suite.Knowledge of content management systems and analytics tools.Strong organisational skills and ability to manage multiple projects.Desirable

Experience
of working in a healthcare environment

Experience
working within a communications or engagement function (agency or in-house)

Experience
of working with designers, printers, and photographersKnowledge of GDPR and NHS communications standards.

Qualifications
EssentialEnglish Literature/English Language GSE, C or aboveDesirableDegree level qualification in a communication, digital, design or engagement-related subject, or equivalent

Experience
in communications fieldEnglish Literature A-level or aboveSkills and AttributesEssentialHard working, enthusiastic and creative; able to operate with a can do attitude, focused on providing people with help, support and solutions to problems.Able to prioritize, plan and remain efficient and organized, while dealing with a range of competing demands under pressureCreative, enthusiastic, and proactive.Able to work independently and as part of a team.Adaptable and resilient under pressure.Committed to CRGPAs values of equity, collaboration, and innovation.

Person Specification

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer

Details