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The Administration Team Leader will apply expert knowledge of patient pathway and administrative procedures to provide supervision and leadership in the delivery of a high quality, effective, and efficient service for both the multidisciplinary team and patients, with a focus on delivering a positive patient experience, and excellent customer service.
If you are interested in applying for this post please use the links below to access the full job description, person specification and apply online.
The Post Holder Will
- Provide an efficient and effective administrative service to a multidisciplinary team, acting as a source of expert advice and support for trouble shooting non-routine matters or resolving initial complaints.
- Responsible for monitoring waiting lists and capacity within a service, proactively acting upon issues and working with more senior managers and the clinical team to resolve them, in order to ensure access and quality targets are met for the service
- In addition the post holder will have responsibility for added key results area across (a) team management, and/or (b) service improvement and development, in accordance with the needs of the specialty.
Team Management
- Supervise and support a team of Administration Coordinators to provide an effective, efficient and high quality administrative service, with a focus on customer service.
- Responsible for monitoring team performance information, targets and quality measures, and embedding good working practices within the administrative team.
Service Improvement And Development
- Contribute to service improvement initiatives and change projects with the overall aim to ensure maximum utilisation of resources and excellent patient experience.
- Review performance data, trends, and processes, and using analysis and judgement to identify and propose opportunities for development and improvement.
We provide first-class acute and specialist services across eight sites:
- University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)
- National Hospital for Neurology and Neurosurgery
- Royal National ENT and Eastman Dental Hospitals
- University College Hospital Grafton Way Building
- Royal London Hospital for Integrated Medicine
- University College Hospital Macmillan Cancer Centre
- The Hospital for Tropical Diseases
- University College Hospital at Westmoreland Street
We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2and indirect emissions by 2040.
For further details / informal visits contact: Name: Karen Green Job title: Assistant General Manager Email address:
For Further Details/informal Visits Contact
Please contact Karen Green, Assistant General Manager:
Closing Date: 1 week from publication of advert.
Interview Date: TBC
The Administration Team Leader role is based in the Dementia Research Centre, at The National Hospital for Neurology & Neurosurgery, London and will manage the administration team supporting the Cognitive Disorders Service.
The Administration Team Leader will apply expert knowledge of patient pathway and administrative procedures to provide supervision and leadership in the delivery of a high quality, effective, and efficient service for both the multidisciplinary team and patients, with a focus on delivering a positive patient experience, and excellent customer service.
If you are interested in applying for this post please use the links below to access the full job description, person specification and apply online.
The Post Holder Will
Team Management
Service Improvement And Development
We provide first-class acute and specialist services across eight sites:
We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2and indirect emissions by 2040.
For further details / informal visits contact: Name: Karen Green Job title: Assistant General Manager Email address:
For Further Details/informal Visits Contact
Please contact Karen Green, Assistant General Manager:
Closing Date: 1 week from publication of advert.
Interview Date: TBC
The Administration Team Leader will apply expert knowledge of patient pathway and administrative procedures to provide supervision and leadership in the delivery of a high quality, effective, and efficient service for both the multidisciplinary team and patients, with a focus on delivering a positive patient experience, and excellent customer service.
If you are interested in applying for this post please use the links below to access the full job description, person specification and apply online.
The Post Holder Will
- Provide an efficient and effective administrative service to a multidisciplinary team, acting as a source of expert advice and support for trouble shooting non-routine matters or resolving initial complaints.
- Responsible for monitoring waiting lists and capacity within a service, proactively acting upon issues and working with more senior managers and the clinical team to resolve them, in order to ensure access and quality targets are met for the service
- In addition the post holder will have responsibility for added key results area across (a) team management, and/or (b) service improvement and development, in accordance with the needs of the specialty.
Team Management
- Supervise and support a team of Administration Coordinators to provide an effective, efficient and high quality administrative service, with a focus on customer service.
- Responsible for monitoring team performance information, targets and quality measures, and embedding good working practices within the administrative team.
Service Improvement And Development
- Contribute to service improvement initiatives and change projects with the overall aim to ensure maximum utilisation of resources and excellent patient experience.
- Review performance data, trends, and processes, and using analysis and judgement to identify and propose opportunities for development and improvement.
We provide first-class acute and specialist services across eight sites:
- University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)
- National Hospital for Neurology and Neurosurgery
- Royal National ENT and Eastman Dental Hospitals
- University College Hospital Grafton Way Building
- Royal London Hospital for Integrated Medicine
- University College Hospital Macmillan Cancer Centre
- The Hospital for Tropical Diseases
- University College Hospital at Westmoreland Street
We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2and indirect emissions by 2040.
For further details / informal visits contact: Name: Karen Green Job title: Assistant General Manager Email address:
For Further Details/informal Visits Contact
Please contact Karen Green, Assistant General Manager:
Closing Date: 1 week from publication of advert.
Interview Date: TBC
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London is the capital city of England and the United Kingdom, and it is one of the most important cultural, financial, and political centers in the world. Here are some key points about London:
Geography:
- Location: Situated in the southeastern part of England along the River Thames.
- Boroughs: London is made up of 32 boroughs plus the City of London, which is a distinct square mile known for its financial district.
History:
- Foundation: Historically known as Londinium, London was founded by the Romans around AD 43.
- Growth: Over the centuries, London has grown dramatically, becoming a center for trade and culture. It played a significant role in various historical events, including the Norman Conquest, the English Civil War, and the Industrial Revolution.
Culture:
- Landmarks: London is home to numerous iconic landmarks, including the Tower of London, Buckingham Palace, the Houses of Parliament, the London Eye, and the British Museum.
- Theatre: The West End is renowned for its theatre district, showcasing a wide range of musicals and plays.
- Diversity: London is one of the most diverse cities in the world, with a population that includes individuals from numerous ethnic backgrounds.
Economy:
- Financial Hub: The City of London and Canary Wharf are major financial districts, housing banks, investment firms, and multinational corporations.
- Transport: London has one of the most comprehensive public transport systems, including the Underground (Tube), buses, and overground rail services.
Education:
- Universities: The city boasts several world-renowned institutions, including Imperial College London, University College London (UCL), and the London School of Economics (LSE).
Government:
- Political Significance: As the capital, London is the political heart of the UK, housing the UK Parliament, the Prime Minister's residence (10 Downing Street), and numerous government offices.
- Mayor: London has an elected Mayor and a London Assembly responsible for governing the city.
Events and Festivals:
- London hosts various events and festivals throughout the year, including Notting Hill Carnival, the London Marathon, and numerous cultural festivals celebrating its diversity.
Tourism:
- As one of the world’s most visited cities, London attracts millions of tourists each year who come to explore its history, culture, and vibrant atmosphere.
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