Maternity Cover Administrator in Whitby inWhitby PUBLISHED TUE 4 NOV 2025 Jump to job information section

Job summary
We are looking for a highly motivated and enthusiastic, part time, 2 days per week Administrator to join our friendly team who deliver a high quality and efficient service to our patients. You will be required to provide a wide range of administrative tasks to assist in the delivery of excellent service.

Main duties of the job
Filing and scanning of documents. Review daily incoming emails.Opening the daily post and distributing to relevant departments. Creating invoices for reports. Weekly reports for procedures and referrals. New patient registrations and deductions. Emailing radiology requests. Dealing with District nurse emails and requests. Scanning and printing of documents. Booking annual review appointments. Managing online access.Any other delegated duties considered appropriate for the post.

About us
Whitby Group Practice is a Medical Services Practice, located in Spring Vale Medical Centre in Whitby, North Yorkshire. It has a current list size of nearly 13,500 patients.The Practice provides a service to residents of Whitby and the surrounding villages. It has a branch surgery at Robin Hoods Bay, approximately 5 miles from Whitby along the coast. Both surgeries are purpose built, have a dispensary and ample parking. They are owned by the Partners.The Practice is a large team which works together to deliver high quality, accessible care within a supportive, friendly learning environment.The practice is a very desirable place to work with a relaxed and pleasant atmosphere. It is very important to the partners that this is maintained and developed.There is a good social aspect to the team and we always have a Christmas party with several social events in between.

Details

Date posted
04 November 2025

Pay scheme
Other

Salary
£12.21 an hour

Contract
Fixed termDuration1 years

Working pattern
Part-time

Reference number
A06Job location
sRievaulx RoadWhitbyNorth YorkshireYO21 1SD

Job description

Job responsibilities
Major Duties and Responsibilities of the Post:Main DutiesGeneral Administrative Procedures General Records duties including:FilingPhotocopyingScanning of documentsOpening and date stamping daily incoming postReviewing daily incoming emailsCreating invoices for reportsWeekly reports Patient procedures and Fast Track ReferralsNew Patient Registrations and Deductions (Workflow)Temporary residents registrationDeath CertificatesEmailing Radiology requestsDealing with District Nurse (DN) emailsPrinting in colour/scanningBooking annual reviewsOnline accessMaintain a healthy and secure workplaceAny other delegated duties considered appropriate for the post

Person Specification
:Hours of Workare 16 hours per week, 2 days, Thursday and Friday. The hours will include 8:00am start and you must be flexible to cover until 6:15pm if required.We would look for the post holder to: -Have a good general education to GCE / GCSE equivalent level EnglishHave excellent keyboard and computer skillsBe a user of Microsoft WordHave excellent communication skills including an excellent telephone mannerAbility to work without direct supervision and to determine own and others workload prioritiesAbility to work as part of an integrated and multi-skilled teamAn understanding, acceptance and adherence to the need for strict confidentialityAbility to use own judgement, resourcefulness, common sense to respond to patients enquiries and requestsAccuracyAble to work under pressureHave a flexible approachPromote & maintain own and others Health & Safety as to the Practice H & S PolicyTraining providedConfidentiality:In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriatelyIn the performance of the duties outlined in this

Job description
, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidentialInformation relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.Health & Safety:The post-holder will implement the full range of promotion and management of their own and others health, safety and security as defined in the practice Health & Safety policy, the practice Health & Safety manual, and the practice Infection Control policy and published procedures.Equality and diversity:The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:Acting in a way that recognizes the importance of peoples rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislationRespecting the privacy, dignity, needs and beliefs of patients, carers and colleaguesBehaving in a manner that is welcoming to and of the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.Safeguarding:To comply with local safeguarding policies and procedures.Personal/Professional development:The post-holder will participate in any training programme implemented by the practice as part of this employment.Quality:The post-holder will strive to maintain quality within the practice, and will:Alert other team members to issues of quality and riskAssess own performance and take accountability for own actions, either directly or under supervisionEffectively manage own time, workload and resources.CommunicationThe post-holder should recognize the importance of effective communication within the team and will strive to:Communicate effectively with other team members and staffRecognise peoples needs for alternative methods of communication and respond accordingly.

Job description

Person Specification

Experience
Essential* Excellent communication skills (written and oral)* Strong IT skills (generic)* Clear, polite telephone manner* Competent in the use of Office and Outlook* Effective time management (Planning & Organising)* Ability to work as a team member and autonomously* Good interpersonal skills* Problem solving & analytical skills* Ability to follow policy and procedureDesirable

Experience
of working in primary care

Experience
of working in a GP practice

Qualifications
EssentialHave a good general education to GCSE equivalent level English/MathsDesirable

Experience
in an administrative role.Confident in the use of IT.

Person Specification

Experience
of working in primary care

Experience
of working in a GP practice

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer

Details