Medical Receptionist in Newcastle Upon Tyne NE17 7BU inNewcastle Upon Tyne NE17 7BU PUBLISHED WED 24 SEP 2025 Jump to job information section
Primary Health Care Centre rFcEGKXC
Job description
Part-time permanent contract with hours negotiable — ideal for carers managing family commitments
Local village practice in Chopwell (NE17) — short commute and meaningful community work
Small surgery with two GP partners and strong clinical/nursing support — hands-on, collaborative culture
Structured induction plus funded learning and development to upskill and progress
Varied duties (reception, ERS referrals, EMIS/GP2GP tasks) — keeps work engaging and builds marketable skills
Satisfactory DBS required; uniform provided and clear leave entitlement for job security and safeguarding
Primary Health Care Centre in Chopwell (South Road, Newcastle Upon Tyne NE17 7BU) is seeking a reliable Medical Receptionist to join a small, well-supported general practice. This permanent, part-time role (hours to be negotiated) puts you at the heart of local care: you will welcome patients on reception, answer phones with a calm, professional manner, process electronic and paper records, scan and attach documents, manage referrals via the Electronic Referral Service (ERS), action GP2GP tasks and e-test results, and liaise with secondary care, community services and the multidisciplinary team. The post requires strict confidentiality, adherence to practice policies and a satisfactory DBS check; salary is dependent on experience.
This vacancy suits organised, compassionate people — particularly carers and women balancing work with family or caring responsibilities — who bring strong IT skills (Office/Outlook), clear written and verbal communication, and experience of public-facing administration. The practice offers a structured induction, ongoing learning and development, a supportive clinical and administrative team, and a focus on equality, wellbeing and continuous improvement. For full details and to apply, please click the "Apply Now" button shown with this advert. This role is also positively promoted on jobsincare.com to help you take the next step in community healthcare.
This vacancy suits organised, compassionate people — particularly carers and women balancing work with family or caring responsibilities — who bring strong IT skills (Office/Outlook), clear written and verbal communication, and experience of public-facing administration. The practice offers a structured induction, ongoing learning and development, a supportive clinical and administrative team, and a focus on equality, wellbeing and continuous improvement. For full details and to apply, please click the "Apply Now" button shown with this advert. This role is also positively promoted on jobsincare.com to help you take the next step in community healthcare.
Part-time permanent contract with hours negotiable — ideal for carers managing family commitments
Local village practice in Chopwell (NE17) — short commute and meaningful community work
Small surgery with two GP partners and strong clinical/nursing support — hands-on, collaborative culture
Structured induction plus funded learning and development to upskill and progress
Varied duties (reception, ERS referrals, EMIS/GP2GP tasks) — keeps work engaging and builds marketable skills
Satisfactory DBS required; uniform provided and clear leave entitlement for job security and safeguarding
Not sure?
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
Requirements
See the job description for full role requirements.
Benefits
Part-time permanent contract with hours negotiable — ideal for carers managing family commitments; Local village practice in Chopwell (NE17) — short commute and meaningful community work; Small surgery with two GP partners and strong clinical/nursing support — hands-on, collaborative culture; Structured induction plus funded learning and development to upskill and progress; Varied duties (reception, ERS referrals, EMIS/GP2GP tasks) — keeps work engaging and builds marketable skills; Satisfactory DBS required; uniform provided and clear leave entitlement for job security and safeguarding
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The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values. Learn more...
Useful skills for a Medical Receptionist:
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To work as a Medical Receptionist in the UK, you need a combination of administrative, interpersonal, and technical skills. Here are some key skills and qualities that are important for this role:
1. Communication Skills: Strong verbal and written communication skills are essential for interacting with patients, doctors, and other staff members.
2. Customer Service Skills: A friendly and approachable demeanor is important as you will be the first point of contact for patients. Being able to handle inquiries and complaints professionally can enhance the patient experience.
3. Organisational Skills: You must be able to manage multiple tasks efficiently, such as scheduling appointments, maintaining patient records, and managing files.
4. Attention to Detail: Accuracy is crucial as you will be dealing with sensitive patient information, medical records, and ensuring correct data entry.
5. Time Management: The ability to prioritise tasks and manage your time effectively is vital, especially in a busy medical environment.
6. IT Skills: Proficiency with computer systems, including practice management software, Microsoft Office, and other relevant applications is important for managing records, appointments, and correspondence.
7. Confidentiality and Data Protection Awareness: Understanding the importance of patient confidentiality and compliance with regulations such as the Data Protection Act is essential in a medical setting.
8. Teamwork: You will work closely with healthcare professionals, so being a team player and having the ability to collaborate effectively is important.
9. Problem-Solving Skills: Being resourceful and able to think on your feet when addressing issues or patient concerns is a valuable skill.
10. Basic Medical Knowledge: Familiarity with medical terminology and an understanding of the healthcare system can be beneficial.
11. Adaptability and Resilience: The ability to remain calm and composed in a fast-paced or stressful environment is important.
12. Basic Accounting and Financial Skills: Knowledge of handling billing and invoice generation can be helpful, especially in practices that do not have dedicated financial staff.
inNewcastle Upon Tyne NE17 7BU
54.919785 -1.8134734 Newcastle Upon Tyne NE17 7BU 
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