Operations Manager in Plymouth PL5 1PL inPlymouth PL5 1PL PUBLISHED MON 6 OCT 2025 Jump to job information section
Fuller and Forbes Partnership rj1rzEeD
Job description
Lead operations across five Plymouth sites serving 35,000 patients — a high‑impact role.
Permanent, full‑time post with a clear salary band of £30k–£35k.
Training and career progression across the Fuller and Forbes Partnership.
HR administrator support eases admin load — useful for those balancing family commitments.
Direct influence on patient experience and staff wellbeing — rewarding, people‑centred work.
Broad remit (finance, estates, IT, compliance) for varied, skills‑building daily tasks.
An Operations Manager role with Fuller and Forbes Partnership based at Mayflower Medical Group in Plymouth (PL5 1PL). You will manage day-to-day operations across a main surgery and four branch sites serving around 35,000 patients. This permanent, full‑time post offers a salary of £30,000–£35,000 (dependent on experience) and demands solid General Practice experience, strong knowledge of CQC compliance and target frameworks such as QOF, LES/DES and CQRS. The role covers reception, secretarial and wider administrative services, staff management, assurance frameworks, GDPR, health & safety, finance oversight, IT systems and premises, plus infection control and audit duties.
This is a hands‑on leadership post for an organised, analytical and resourceful manager who enjoys improving systems and supporting teams. You’ll work closely with the Practice Manager, senior partners and a dedicated HR administrator, with training and career progression available across the Fuller and Forbes Partnership. If you have proven experience running non‑clinical teams in general practice, an ability to prioritise in a reactive environment, and a desire to make a real difference to patient experience and staff wellbeing, click the Apply Now button alongside this advert. You can also find this vacancy on jobsincare.com to read more and apply.
This is a hands‑on leadership post for an organised, analytical and resourceful manager who enjoys improving systems and supporting teams. You’ll work closely with the Practice Manager, senior partners and a dedicated HR administrator, with training and career progression available across the Fuller and Forbes Partnership. If you have proven experience running non‑clinical teams in general practice, an ability to prioritise in a reactive environment, and a desire to make a real difference to patient experience and staff wellbeing, click the Apply Now button alongside this advert. You can also find this vacancy on jobsincare.com to read more and apply.
Lead operations across five Plymouth sites serving 35,000 patients — a high‑impact role.
Permanent, full‑time post with a clear salary band of £30k–£35k.
Training and career progression across the Fuller and Forbes Partnership.
HR administrator support eases admin load — useful for those balancing family commitments.
Direct influence on patient experience and staff wellbeing — rewarding, people‑centred work.
Broad remit (finance, estates, IT, compliance) for varied, skills‑building daily tasks.
Not sure?
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
Requirements
See the job description for full role requirements.
Benefits
Lead operations across five Plymouth sites serving 35,000 patients — a high‑impact role.; Permanent, full‑time post with a clear salary band of £30k–£35k.; Training and career progression across the Fuller and Forbes Partnership.; HR administrator support eases admin load — useful for those balancing family commitments.; Direct influence on patient experience and staff wellbeing — rewarding, people‑centred work.; Broad remit (finance, estates, IT, compliance) for varied, skills‑building daily tasks.
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The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values. Learn more...
Useful skills for an Operations Manager:
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To work as an Operations Manager in the UK, you will need a combination of technical, managerial, and interpersonal skills. Here are some key skills that are typically required for the role:
1. Leadership Skills
- Ability to motivate and guide teams.
- Conflict resolution and team-building capabilities.
2. Analytical Skills
- Proficiency in data analysis to evaluate operations and implement improvements.
- Ability to analyze complex information and make informed decisions.
3. Project Management
- Experience in planning, executing, and finalizing projects within defined constraints.
- Familiarity with methodologies like Agile, Lean, or Six Sigma can be advantageous.
4. Financial Acumen
- Understanding of budgeting, financial reporting, and cost control.
- Ability to analyze financial data to make operational decisions.
5. Communication Skills
- Excellent verbal and written communication for liaising with stakeholders.
- Ability to present information clearly and persuasively.
6. Problem-Solving Skills
- Strong ability to identify problems and develop practical solutions quickly.
- Creativity in overcoming operational challenges.
7. Process Optimization
- Knowledge of process improvement methodologies.
- Experience in evaluating and redesigning processes for efficiency.
8. Technical Proficiency
- Familiarity with operational software and tools (e.g., ERP systems).
- Basic understanding of relevant technologies that support operations.
9. Customer Focus
- Understanding customer needs and aligning operations to exceed expectations.
- Experience in managing customer relationships and feedback.
10. Time Management
- Strong organizational skills to prioritize tasks and manage competing deadlines.
- Ability to delegate appropriately and oversee multiple operations.
11. Industry Knowledge
- Insight into the specific industry you are operating in (e.g., manufacturing, retail, healthcare).
- Understanding of relevant regulations and compliance requirements.
12. Adaptability and Flexibility
- Comfort with change and ability to adapt strategies in a dynamic environment.
- Resilience in managing unexpected challenges in operations.
13. Networking and Relationship Management
- Building relationships with suppliers, vendors, and stakeholders.
- Negotiation skills to secure beneficial terms and agreements.
14. Staff Development
- Skills in training and developing team members.
- Commitment to continuous improvement and professional development within the team.
Education and Experience:
While not strictly a skill, having a relevant degree (e.g., in business management, operations management, or a related field) and experience in an operations role can significantly enhance your qualifications. Professional certifications (like those from APICS or the Chartered Institute of Logistics and Transport) may also have value.
inPlymouth PL5 1PL
50.4049465 -4.1885517 Plymouth PL5 1PL 
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