Patient Advisor - Rock Healthcare in Bury, Manchester inBury, Manchester PUBLISHED WED 12 NOV 2025 Jump to job information section

Make a real difference every day as a Patient Advisor with Rock Healthcare, recruited by BARDOC and based at Moorgate Primary Care Centre in Bury. You’ll be front of house at the primary reception desk, welcoming patients, handling enquiries in person and by phone, and helping to keep the practice running smoothly. Key duties include checking in and registering patients, processing prescriptions and medication requests, scheduling appointments and coordinating home visits, plus general reception and administration tasks. Confidence with clinical systems (Emis/Docman desirable), strong telephone and communications skills, the ability to de-escalate concerns and at least one year’s office experience are essential. This is a permanent role with full- and part-time options between 08:00 and 18:30, Monday to Friday, pays £12.60 per hour and includes access to the NHS pension scheme; a DBS check will be required.

This role suits caring, organised people—especially women seeking meaningful, flexible work within a supportive, teaching practice that cares for around 9,500 patients. Rock Healthcare is a forward-thinking, modern practice that invests in staff development and expects team members to contribute to monthly meetings, take minutes and occasionally prepare agendas. If you’re keen to work in a friendly GP practice where your customer-service and administration skills make a real impact, this vacancy is listed on jobsincare.com — click the “Apply Now” button alongside this advert to submit your application.