Patient Pathway Coordinator - Dermatology Department in Epsom inEpsom PUBLISHED THU 6 NOV 2025 Jump to job information section
Band 4: £32,199 to £34,876 a year Pa incl HCAS Outer pro rata
FIXEDTERM
Job description
Support high-quality patient care in the Dermatology Department at Epsom and St Helier University Hospitals NHS Trust by coordinating patient journeys from referral through to treatment and discharge. As the central administrative contact for the speciality clinical team you will schedule appointments in line with NHS targets (including 18-week RTT and cancer waiting times), rearrange cancellations, manage consultants’ diaries and outpatient lists, and keep the Trust PAS records and patient communications accurate and up to date. This patient-focused role requires checking patient identity, expediting pathways where needed, attending MDT and clinical meetings, and being an accessible, knowledgeable point of contact who helps clinicians use resources efficiently so patients receive the right care, at the right time and place.
This fixed-term, full-time role (Band 4; £32,199–£34,876 pa incl HCAS Outer, pro rata) is based in Epsom (KT18) and is ideal for people with healthcare administration experience or carers seeking a meaningful, behind-the-scenes role that makes a real difference. You’ll need good general education (GCSE English grade C or above), confidence with patient administration systems and IT, and be prepared for a Disclosure and Barring Service check. The Trust serves a diverse community and offers a supportive environment where strong organisational skills, empathy and customer-focus are valued. To apply, please click the "Apply Now" button — your application will be processed via jobsincare.com.
This fixed-term, full-time role (Band 4; £32,199–£34,876 pa incl HCAS Outer, pro rata) is based in Epsom (KT18) and is ideal for people with healthcare administration experience or carers seeking a meaningful, behind-the-scenes role that makes a real difference. You’ll need good general education (GCSE English grade C or above), confidence with patient administration systems and IT, and be prepared for a Disclosure and Barring Service check. The Trust serves a diverse community and offers a supportive environment where strong organisational skills, empathy and customer-focus are valued. To apply, please click the "Apply Now" button — your application will be processed via jobsincare.com.
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If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
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Benefits
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More information related to this job opportunity, from jobsincare:
Useful skills for a Patient Pathway Coordinator - Dermatology Department:
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To work as a Patient Pathway Coordinator in the UK, you'll need a combination of clinical knowledge, organizational skills, and interpersonal abilities. Here are some key skills and qualifications typically required for this role:
1. Clinical Knowledge: Understanding of medical terminology and healthcare processes to coordinate patient pathways effectively.
2. Communication Skills: Strong verbal and written communication skills to liaise with patients, healthcare providers, and other stakeholders.
3. Organizational Skills: Ability to manage multiple tasks, prioritize workloads, and ensure that patient care pathways are followed.
4. Problem-Solving Skills: Capability to address and resolve issues that may arise during a patient's care journey.
5. Attention to Detail: Precision in handling patient information, scheduling, and documentation to ensure accuracy and compliance with regulations.
6. IT Skills: Proficiency with electronic health records (EHR), data management systems, and general computer skills to track patient pathways and communicate effectively.
7. Teamwork and Collaboration: Ability to work well within multidisciplinary teams, promoting cooperation among various healthcare providers.
8. Empathy and Compassion: Understanding patient concerns and providing support throughout their healthcare journey.
9. Knowledge of Healthcare Policies: Familiarity with the National Health Service (NHS) and relevant healthcare policies to ensure compliance and best practices.
10. Time Management: Effectively managing time to coordinate appointments, treatments, and follow-ups to optimize patient care.
11. Training and Qualifications: While formal qualifications can vary, degrees in healthcare management, nursing, or a related field may be beneficial. Previous experience in healthcare settings can also be a significant advantage.

inEpsom
51.33316851400103 -0.266986211816625 Epsom
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