Practice Business Manager in Totton, Southampton inTotton, Southampton PUBLISHED MON 20 OCT 2025 Jump to job information section

Job summary
We are a large, well-established GP practice operatingacross two sites, providing high-quality primary care services to a diversepatient population of c.24,000. Our practice is forward-thinking and committedto continuous improvement, innovation, and the delivery of excellent patientcare.We are seeking an

Experience
d and motivated Practice BusinessManager to join our senior leadership team. The successful candidate will haveoverall responsibility for the efficient, effective, and profitable running ofthe practice.

Main duties of the job
The Practice Business Manager will provide strategic,financial, and operational leadership across both sites. Reporting directly tothe GP Partners, the postholder will ensure the practice remains financiallysustainable, compliant, and responsive to the changing demands of primary care.The successful candidate will be expected to be largely present on site, hoursare negotiable, but the candidate would be expected to work a minimum of threedays a week.The role will include overall management of businessoperations, finances, and performance, as well as leadership of the HR andOperations Managers, who report directly to this post. A key focus will be onbusiness development, identifying and delivering new income opportunities, andensuring robust financial oversight. The successful candidate will sit on theboard of our primary care network alongside a GP partner. The successfulcandidate will also be closely involved in linking into our local health careboards and be responsible for disseminating information from them to the GPpartners.At all times the post holder must act in a mannerconsistent with the code of conduct and appearance representing the Practiceand the NHS.To ApplyPlease submit your CV and a detailed covering letteroutlining your suitability for the role to Lorraine Hickman, HR manager.Closing Date:Sunday 30th November 2025,however this may be sooner if the correct applicant is found.Interview Date:To be confirmed with applications.

About us
We achieve highly at the qualities and outcomes framework (QOF) each year, seek out new opportunities and we are actively involved in our local primary care network (PCN). We have approximately 80 members of staff and we are a large training practice. This includes ten GP partners, nine salaried GPs, three advanced nurse practitioners, seven nurses and six health care assistants. Many of our staff trained at the practice and we have several with long service awards including that of more than 30 years. The population we serve is diverse and varied stretching from affluent areas to pockets of significant deprivation and health inequalities.This can be a full or part time role, it comes with:Competitive

Salary
commensurate with

Experience
.Annual performance-related bonus linked to practice profitability.Supportive partnership team and collaborative working environment.Opportunities for ongoing professional and personal development.

Details

Date posted
20 October 2025

Pay scheme
Other

Salary
Depending on

Experience
Contract
Permanent

Working pattern
Full-time, Part-time

Reference number
A2233-25-0Job location
sForest Gate Surgery1 Hazel Farm RoadTotton, SouthamptonHampshireSO40 8WUTotton Health CentreTestwood LaneTottonSouthamptonSO40 3ZN

Job description

Job responsibilities
Key ResponsibilitiesProvide overall leadership and management of the practice, ensuring efficient day-to-day operations across both sites.Work with the GP Partners to develop and implement the practices strategic business and financial plans.Manage and monitor all financial processes, including budgeting, forecasting, financial reporting, and

Contract
management.Identify, evaluate, and implement opportunities to generate additional income and improve profitability.Lead and support the HR Manager and Operations Manager, fostering a positive and collaborative working culture.Ensure the practice complies with all relevant NHS, legal, and regulatory requirements.Oversee performance against key targets, including clinical and operational indicators.Contribute to workforce planning, recruitment, and staff development initiatives.Promote continuous improvement, innovation, and service excellence across all areas of the practice.Sit on the primary care network board

Job description

Person Specification

Qualifications
EssentialSignificant

Experience
in a senior management or business leadership role.Strong financial management skills, including

Experience
in budgeting, reporting, and analysis.Proven ability to develop and deliver business and financial strategies.Excellent leadership, communication, and interpersonal skills.Ability to manage and motivate staff across multiple sites.Highly organised, with a proactive and strategic approach to problem solving.DesirablePrevious

Experience
in primary care or NHS management.Understanding of NHS

Contract
s, funding streams, and compliance frameworks.Degree or equivalent qualification in business management, finance, or a related field.Knowledge of EmisWeb, Pinnacle, Ardens and other IT platforms.Understanding of CQC inspection and compliance process

Person Specification

Qualifications
EssentialSignificant

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer

Details