Screening Support Officer in Middlewich inMiddlewich PUBLISHED TUE 21 OCT 2025 Jump to job information section

Job summary
Screening Support Officer- Lung Cancer Screening(Also known as Failsafe Officer)Location:MiddlewichHours:Full-time | 8:30am4:30pm or 9am5pm, Monday to FridayHybrid Working:Office-based Monday, Tuesday & Friday | Home-based Wednesday & Thursday (post-probation)Join Us in Making a DifferenceInHealth Intelligence is a leading provider of information management solutions and part of the InHealth Group, which supports over 5 million patients annually.Lung Cancer Screening (LCS) is a new and growing area for the NHS and InHealth, making this an exciting time to join our team. We support the NHS with software, triage services, and mobile CT scanning to help detect lung cancer early and save lives.About the RoleWere looking for a compassionate and detail-oriented Lung Cancer Screening Support Officer to join our dedicated team. This role is essential in ensuring patient safety across the lung cancer screening pathway through a process known as failsafe - making sure no patient is missed or left behind.This is more than just an administrative role. Its ideal for someone with a background in a GP surgery, care home, or healthcare setting, who understands the importance of care, empathy, and precision in supporting patients through potentially life-changing journeys.

Main duties of the job
Carry out regular failsafe checks to ensure patient safety across the LCS pathwayMonitor patients from invitation through to follow-up or dischargeCommunicate with clinical teams, GPs, and stakeholdersRespond to patient and stakeholder queries via phone, email, and postMaintain accurate records and follow all failsafe proceduresWhat Were Looking For

Experience
in a healthcare or patient-facing role is desirable (e.g. GP surgery, care home, hospital)A genuine passion for helping others and making a positive differenceStrong organisational skills and attention to detailExcellent communication skills - both written and verbalProficiency in Microsoft Office (Word, Excel, Outlook)Understanding of patient confidentiality and data protection (GDPR)Resilience and the ability to remain calm under pressure

About us
InHealth Intelligence is part of the InHealth Group which is the UKs largest specialist provider of diagnostic and healthcare solutions. Our aim is to make healthcare better for patients by working collaboratively with the NHS to deliver a range of high-quality tests, scans, assessments and procedures. In the last year, we have supported more than 4 million people in their healthcare journeys, the majority of these are NHS patients and service users.As a people-focused organisation, our teams are integral in how we deliver our services and our values of Trust, Passion, Care and Fresh Thinking underpin everything we do, influencing the way we interact with patients, customers, and colleagues.Our mission is to be the preferred provider of high-quality diagnostics and healthcare solutions in hospitals and in accessible community settings, serving 5 million patients from 1,000 locations by 2025.INDDetails

Date posted
21 October 2025

Pay scheme
Other

Salary
£23,809.50 to £25,000 a year

Contract
Permanent

Working pattern
Full-time

Reference number
4493

Job location
sUniversal House, Erf WayMiddlewichCW10 0QJ

Job description

Job responsibilities
Screening Support Officer - Lung Cancer Screening(Also known as Failsafe Officer)Location:MiddlewichHours:Full-time | 8:30am4:30pm or 9am5pm, Monday to FridayHybrid Working:Office-based Monday, Tuesday & Friday | Home-based Wednesday & Thursday (post-probation)Join Us in Making a DifferenceInHealth Intelligence is a leading provider of information management solutions and part of the InHealth Group, which supports over 5 million patients annually. Lung Cancer Screening (LCS) is a new and growing area for the NHS and InHealth, making this an exciting time to join our team. We support the NHS with software, triage services, and mobile CT scanning to help detect lung cancer early and save lives.About the RoleWere looking for a compassionate and detail-orientedLung Cancer Screening Support Officerto join our dedicated team. This role is essential in ensuring patient safety across the lung cancer screening pathway through a process known as failsafe - making sure no patient is missed or left behind.This is more than just an administrative role. Its ideal for someone with a background in aGP surgery, care home, or healthcare setting, who understands the importance of care, empathy, and precision in supporting patients through potentially life-changing journeys.What Youll DoCarry out regular failsafe checks to ensure patient safety across the LCS pathwayMonitor patients from invitation through to follow-up or dischargeCommunicate with clinical teams, GPs, and stakeholdersRespond to patient and stakeholder queries via phone, email, and postMaintain accurate records and follow all failsafe proceduresWhat Were Looking For

Experience
in ahealthcare or patient-facing role is desirable(e.g. GP surgery, care home, hospital)Agenuine passion for helping othersand making a positive differenceStrong organisational skills and attention to detailExcellent communication skills - both written and verbalProficiency in Microsoft Office (Word, Excel, Outlook)Understanding of patient confidentiality and data protection (GDPR)Resilience and the ability to remain calm under pressure

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Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer

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