Senior Healthcare Support Worker - ED in Colchester inColchester PUBLISHED TUE 4 NOV 2025 Jump to job information section
Job description
Clear development route, ESNEFT offers extensive training and support — ideal if you want to progress from HCA to registered nurse or other clinical roles.
Large, supportive employer, one of England’s biggest NHS trusts with dedicated Staff Health & Wellbeing services and practical people policies.
Good pay & benefits, Band 3 salary (£24,937–£26,598), generous NHS pension, unsocial‑hours payments and 27 days’ annual leave (pro rata).
Less admin, more care, 'Time Matters' improvements and upcoming Epic electronic records reduce paperwork so you can focus on patients and finishing shifts on time.
Varied ED experience, fast‑paced, hands‑on role delivering high‑quality care — excellent for confident carers who value teamwork and skill development.
Colchester convenience, based at CO4 hospital, accessible by car, with Trust flexible working options and NHS staff discounts to help family budgets.
Play a vital role in Colchester Hospital’s Emergency Department as a Senior Healthcare Support Worker (Band 3) with East Suffolk and North Essex NHS Foundation Trust. This full‑time post (permanent, with some fixed‑term options available until 9 August 2026) offers pay of £24,937–£26,598 and involves working on a rota that includes days, nights, weekends and Bank Holidays — there are no set shift patterns. You will work under the supervision of Registered Nurses to meet patients’ direct and indirect care needs, maintain high standards in line with Trust policies, and work closely with the multi‑professional team in a fast‑paced ED. The role requires previous clinical experience and a Care Certificate (or equivalent); a Disclosure and Barring Service check is required.
ESNEFT supports staff with clear learning and development pathways, flexible working options, a generous pension, unsocial hours payments (where applicable), 27 days’ annual leave pro rata and a Staff Health and Wellbeing programme. The department is focused on practical improvements that save time and reduce pressure for staff, backed by a major digital record transformation. This position will suit compassionate, resilient carers — particularly women seeking a supportive, career‑focused environment that balances training with hands‑on patient care. To apply, please click the “Apply Now” button alongside this advert; the vacancy is also listed on jobsincare.com.
ESNEFT supports staff with clear learning and development pathways, flexible working options, a generous pension, unsocial hours payments (where applicable), 27 days’ annual leave pro rata and a Staff Health and Wellbeing programme. The department is focused on practical improvements that save time and reduce pressure for staff, backed by a major digital record transformation. This position will suit compassionate, resilient carers — particularly women seeking a supportive, career‑focused environment that balances training with hands‑on patient care. To apply, please click the “Apply Now” button alongside this advert; the vacancy is also listed on jobsincare.com.
Clear development route, ESNEFT offers extensive training and support — ideal if you want to progress from HCA to registered nurse or other clinical roles.
Large, supportive employer, one of England’s biggest NHS trusts with dedicated Staff Health & Wellbeing services and practical people policies.
Good pay & benefits, Band 3 salary (£24,937–£26,598), generous NHS pension, unsocial‑hours payments and 27 days’ annual leave (pro rata).
Less admin, more care, 'Time Matters' improvements and upcoming Epic electronic records reduce paperwork so you can focus on patients and finishing shifts on time.
Varied ED experience, fast‑paced, hands‑on role delivering high‑quality care — excellent for confident carers who value teamwork and skill development.
Colchester convenience, based at CO4 hospital, accessible by car, with Trust flexible working options and NHS staff discounts to help family budgets.
Not sure?
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
Requirements
See the job description for full role requirements.
Benefits
Clear development route: ESNEFT offers extensive training and support — ideal if you want to progress from HCA to registered nurse or other clinical roles.; Large, supportive employer: one of England’s biggest NHS trusts with dedicated Staff Health & Wellbeing services and practical people policies.; Good pay & benefits: Band 3 salary (£24,937–£26,598), generous NHS pension, unsocial‑hours payments and 27 days’ annual leave (pro rata).; Less admin, more care: 'Time Matters' improvements and upcoming Epic electronic records reduce paperwork so you can focus on patients and finishing shifts on time.; Varied ED experience: fast‑paced, hands‑on role delivering high‑quality care — excellent for confident carers who value teamwork and skill development.; Colchester convenience: based at CO4 hospital, accessible by car, with Trust flexible working options and NHS staff discounts to help family budgets.
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More about the NHS
The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values. Learn more...
Useful skills for a Senior Healthcare Support Worker - ED:
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To work as a Senior Healthcare Support Worker in the UK, you'll need a combination of technical skills, interpersonal abilities, and knowledge specific to the healthcare sector. Here are some key skills and qualifications that are typically required:
Essential Skills:
1. Clinical Skills:
- Basic Patient Care: Understanding how to assist with daily living activities, monitoring patients' conditions, and reporting changes.
- Medical Procedure Assistance: Assisting with or performing specific procedures under the guidance of healthcare professionals.
2. Communication Skills:
- Verbal Communication: Ability to convey information clearly to patients and team members.
- Written Communication: Skills for maintaining accurate records and documentation.
3. Interpersonal Skills:
- Empathy and Compassion: Understanding patient needs and providing emotional support.
- Teamwork: Collaborating effectively with nurses, doctors, and other healthcare professionals.
4. Organisational Skills:
- Time Management: Prioritizing tasks efficiently in a fast-paced environment.
- Record Keeping: Keeping accurate and organized patient records.
5. Problem-Solving Skills:
- Ability to address issues and offer solutions in patient care under supervision.
6. Knowledge of Healthcare Policies:
- Understanding of relevant healthcare legislation, protocols, and best practices.
Qualifications:
- Experience: Most positions require prior experience as a healthcare support worker or in a related role.
- Education: Many employers look for qualifications such as:
- NVQ Level 2 or 3 in Health and Social Care.
- Other relevant certifications or training in healthcare.
- Specialized Training: Depending on the healthcare setting, additional training in specific areas like mental health, elderly care, or disability support may be beneficial.
Personal Attributes:
- Resilience and Stress Management: The ability to cope with the emotional and physical demands of the job.
- Adaptability: Being open to change and able to work in various environments and conditions.
Additional Skills:
- Technological Proficiency: Familiarity with healthcare software and electronic health records.
- First Aid and CPR Training: Certification may be required or advantageous.
Regulatory Requirements:
- Disclosure and Barring Service (DBS) Check: A thorough background check is usually needed.
- Mandatory Training: Completing training in areas such as infection control, safeguarding, and health and safety might be required.
inColchester
51.88970860329176 0.8993475309503719 Colchester 
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