QR code linking to this job posting Senior Support Worker in Melksham inMelksham PUBLISHED FRI 7 NOV 2025

Band 4: £27,485 to £30,162 a year Per annum  PERMANENT 
FAMILY FIRST AID MENTAL HEALTH NHS PENSION

Oxford Health NHS Trust

Work for Oxford Health NHS Trust with clear career progression, tailored training and Band 4 pay — ideal for building a long-term mental-health career.
CAMHS SPA Senior Support Worker — make the first call count, offering personalised help to families; highly meaningful work for parents/carers.
Telephone-led, community-based role at Melksham Community Hospital — less manual lifting and more predictable client contact to help balance childcare.
NHS benefits, 27–33 days annual leave (with service), competitive pension and wide staff discounts — great for family planning and household budgets.
Lease car and cycle-to-work schemes plus a local SN12 base — supports commuting by car or bike, useful for school runs or flexible travel.
Strong staff wellbeing and inclusion, Employee Assistance Programme, Mental Health First Aiders and Equality, Diversity & Inclusion networks.
Make the first phone call that changes a family’s access to support — as a Senior Support Worker with Oxford Health NHS Trust based at Melksham (SN12), you’ll be the compassionate, skilled voice at the heart of the BANES and Wiltshire CAMHS Single Point of Access. This full‑time, permanent Band 4 role (£27,485–£30,162 pa) involves taking and managing calls from young people, parents, schools and partner agencies; carrying out structured telephone screening using local SPA protocols; identifying and escalating safeguarding, self‑harm or crisis risks to clinical colleagues; accurately recording clinical, social and contextual information; offering emotional support and practical guidance; and signposting to community or digital resources when appropriate. The post suits people with experience of working in mental health in community settings, and those with A‑level/NVQ Level 3 or equivalent experience; a DBS check is required.

You’ll work in a values‑led service that puts supportive development and staff wellbeing at the front: Oxford Health’s values are Caring, safe and excellent, and the Trust offers clear career progression, tailored learning and development, 27 days’ annual leave (rising to 33 with service), NHS discounts, generous pension benefits, cycle‑to‑work and lease car schemes, mental health first aiders and an Employee Assistance Programme. If you’re a caring, organised practitioner who wants to make an immediate difference from the very first contact and grow your skills in a collaborative, family‑facing role, find this vacancy on jobsincare.com and click the Apply Now button to submit your application.
Work for Oxford Health NHS Trust with clear career progression, tailored training and Band 4 pay — ideal for building a long-term mental-health career.
CAMHS SPA Senior Support Worker — make the first call count, offering personalised help to families; highly meaningful work for parents/carers.
Telephone-led, community-based role at Melksham Community Hospital — less manual lifting and more predictable client contact to help balance childcare.
NHS benefits, 27–33 days annual leave (with service), competitive pension and wide staff discounts — great for family planning and household budgets.
Lease car and cycle-to-work schemes plus a local SN12 base — supports commuting by car or bike, useful for school runs or flexible travel.
Strong staff wellbeing and inclusion, Employee Assistance Programme, Mental Health First Aiders and Equality, Diversity & Inclusion networks.
 


in Melksham
Locations are approximate.