IT Service Desk Junior Analyst in Bath BA13NG inBath BA13NG PUBLISHED MON 6 OCT 2025 Jump to job information section

Based at the Royal United Hospitals, Combe Park (Bath BA13NG), this IT Service Desk Junior Analyst (Band 3) is a full‑time, 12‑month fixed‑term role paying £24,937–£26,598. You will be the first point of contact for colleagues across the Trust, delivering first‑ and second‑line support for PCs, printers, Microsoft platforms, mobile devices and NHS digital solutions, and helping with smart card setup. The role blends hands‑on hardware work, remote troubleshooting and face‑to‑face customer service, so clear communication and a practical, helpful approach are essential.

This post is ideal for caring, customer‑focused people — particularly women balancing work and family — who have GCSE‑level qualifications (or equivalent) and proven IT administration or customer service experience; ITIL is desirable. The RUH is in the top 20 hospitals to work for and offers a well‑established wellbeing and development culture, staff networks and on‑site facilities. DBS checks are required and skilled worker sponsorship will be considered. For full details and to apply, please click the "Apply Now" button displayed with this advert — the vacancy is listed on jobsincare.com. Closing date: 12 October 2025.