Support Worker in Caerphilly inCaerphilly PUBLISHED WED 29 OCT 2025 Jump to job information section
£12.75 per hour
PERMANENT
Pobl Group rNlL7NA3D
Job description
Support Worker Job details Posting date: 29 October 2025 Salary: £12.75 per hour Hours: Part time Closing date: November 2025 Location: Caerphilly, Caerphilly County Remote working: On-site only Company: Pobl Group Job type: Permanent Job reference: 509457 Apply for this job Summary Are you passionate about making a real difference in people’s lives? We’re looking for dedicated Support Workers to join our vibrant supported living services across Caerphilly Borough, including Blackwood, Ystrad Mynach, and Fleur De Llys. These are 24/7 services, so flexibility and reliability are key. You’ll be part of a rotating schedule that includes a combination of day shifts, evening shifts, weekends, and sleep-in or waking night shifts. What We Offer: • Competitive hourly rate of £12.75 – equivalent to £24,531 annually (FTE) • Day Shifts:7:30am–3:00pm / 3:00pm–9:30pm / 10:30am–10:00pm / 11:00am–7:00pm, including • Sleep-In Shifts: + £62.64 per shift or a • Waking Night Shifts: 10pm–7am (+£12.15 + 20% per hour) If you’re ready to bring your compassion, energy, and commitment to a role that truly matters we’d love to hear from you! Who are Pobl Group? Pobl Group is a proud employer of over 2,700 colleagues, delivering diverse services and making a difference in communities across Wales. Our Care team provides registered services throughout South Wales, supporting people to live positive, independent lives in their own homes. Why Join Us? Impactful Work – Support individuals with learning and physical disabilities to build skills, stay active in their communities, and live as independently as possible. Comprehensive Training – No experience needed. We’ll provide full training and ongoing support so you can thrive. Inclusive Culture – Be part of a team that lives our FREDIE values: fairness, respect, equality, diversity, inclusion, and engagement. About the Role Join us in providing person-centred support that truly makes a difference! You’ll help people with physical and mental health needs in their homes and communities, supporting daily routines like meal preparation, medication, and household tasks, while also helping them enjoy activities they love, whether it’s choir, arts & crafts, or pedal-powered adventures. You’ll encourage independence, nurture friendships, and support people to explore volunteer opportunities and new experiences. Duties could include: Providing personalised support tailored to individual needs. Offering emotional support and positive encouragement. Completing light household tasks and basic administrative duties. Bringing fresh ideas and helping to improve ways of working. Checking and digitally recording medication stocks and personal finances in line with policy. For full details of the role and skills required please see the Job Description (attached on our website – if viewing on Indeed, click apply to be redirected first) What You’ll Need: Experience working with people or customers Experience working as part of a team Basic literacy, numeracy and IT skills Flexibility – our services run 24/7 and shift patterns vary A full UK manual driving licence to be able to drive the Motability cars Experience working with vulnerable individuals, particularly those with mental health needs or learning disabilities, is desirable but not essential. We provide full training and ongoing development to support your success in the role. What We Offer: Training and progression opportunities – including QCF Level 3 training to qualify you as a Care Worker 26 days (pro rata) holiday entitlement plus Bank holidays Pension scheme Sick Pay Colleague Referral Scheme (£250 per referral) Time for Talking – a free counselling service Health Cash Plan Savings Scheme Cycle to work scheme Eyecare plan Give as You Earn charity donation scheme Gym and shopping discounts How to Apply: If you’re ready to be a Difference Maker, apply now with your CV and contact details. We review applications continuously and may close this vacancy early if we find the right candidate. Don’t miss the chance to start your journey with Pobl today! If you would like any support with your application or wish to discuss any adjustments you may require during the application process, please contact and quote the job number 509457. Interviews will be held in one of our Blackwood services every Wednesday
Not sure?
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
Requirements
See the job description for full role requirements.
Benefits
Benefits are provided by the employer and will be confirmed during your application.
Is it a match?
A quick tap lets us tune future job matches for you
Location
Salary & benefits
Role duties
Working pattern
More information related to this job opportunity, from jobsincare:
Useful skills for a Support Worker:
Click to view
To work as a Support Worker in the UK, you'll need a combination of personal qualities and specific skills. Here are some key skills and attributes that are typically important for this role:
1. Communication Skills: Ability to listen actively and communicate clearly with clients, their families, and other professionals.
2. Empathy and Compassion: Understanding the emotional needs of clients and demonstrating compassion and care is crucial.
3. Problem-Solving Skills: Ability to assess situations and come up with practical solutions to meet the needs of clients.
4. Patience and Resilience: Working with clients who may have challenging behaviors or emotional needs requires a lot of patience and the ability to remain calm under pressure.
5. Interpersonal Skills: Building rapport and maintaining professional relationships with clients and colleagues.
6. Organizational Skills: Manage your time effectively and keep track of multiple responsibilities and tasks.
7. Teamwork: Ability to work collaboratively with other professionals such as social workers, health care providers, and therapists.
8. Flexibility and Adaptability: Clients' needs can change rapidly, so it’s important to adapt to new situations.
9. Knowledge of Safeguarding: Understanding policies and practices around safeguarding vulnerable individuals is essential for ensuring their safety.
10. Cultural Awareness: Being sensitive to the diverse backgrounds and needs of clients and providing appropriate support.
11. Basic IT Skills: Familiarity with using computers and electronic health records, as well as communication tools.
12. First Aid and Health Care Knowledge: While not always required, having basic first aid skills can be beneficial, and understanding health conditions related to your client group is important.
While formal qualifications are not always necessary, having relevant training or a vocational qualification in health and social care can be advantageous. Additionally, specific roles may require knowledge or experience in particular areas, such as mental health, learning disabilities, or physical disabilities.
It's also essential to undergo a background check (DBS check) as working with vulnerable individuals often requires safeguarding compliance.
inCaerphilly
51.57883071899414 -3.2181339263916016 Caerphilly, United Kingdom 
Locations
are approximate.
This image is not representative.
Learn more
Scan with your phone to return to this page later.