Support Worker in Wales inWales PUBLISHED WED 12 NOV 2025 Jump to job information section
Competitive rates
PERMANENT
Cygnet Health Care rqK00rRF
Job description
Job summary
We are looking for a confident support worker with a passion for delivering outstanding care.Youll be working 42 hours a week a mixture of days and nights, making a positive difference to the lives of the people in our care at Cygnet St Teilo.
Main duties of the job
At Cygnet, we support our people to grow their careers, gain new skills and keep stepping up. Apply now to enjoy excellent career prospects while reaping the rewards of making a difference to others every day.
About us
Cygnet Health Care was established in 1988. Since then we have developed a wide range of services for individuals with mental health needs, autism and learning disabilities within the UK.We have built a reputation for delivering pioneering services and outstanding outcomes for the people in our care.Our expert and highly dedicated care team of 10 000 employees empower 2864 individuals across 150 services to consistently make a positive difference to their lives, through service-user focused care and rehabilitation.
Details
Date posted
12 November 2025
Pay scheme
Other
Salary
£12.60 an hour
Contract
Permanent
Working pattern
Full-time
Reference number
VP160D956E
Job location
sWalesNP22 5NF
Job description
Job responsibilities
We are looking for an outstandingSupport Workerwith a passion for delivering excellent care.Located in the village of Rhymney, amid the beautiful Welsh countryside, Cygnet St Teilo House is a 23-bed service specialising in high support inpatient rehabilitation (level 2) for women in a safe and comfortable environment. Cygnet St Teilo House has been designed to provide an environment that promotes recovery for women with its focus on space, personal privacy and dignity.By combining a collaborative, multi-disciplinary approach, we deliver high-quality care using our unique 4 stagemodel of carefor our mental health high dependency inpatient rehabilitation services.Our person-centred service has been designed with wellness in mind, providing a safe and comfortable environment that promotes efficient rehabilitation and recovery. We are dedicated to understand, stabilise and break the traumatic cycles of relapse that can impact service users lives.With us, youll have the chance to progress your career in a vibrant, supportive culture tailored to help you thrive.Apply now to enjoy excellent career prospects whilereaping the rewards of making difference to peoples lives.Your day-to-dayOffer enhanced care with a flexible learning approach for all the people in our careProvide guidance & encouragement through physical & emotional supportLearn about individuals specific needs & provide help in the most appropriate wayAssist with medical & welfare needsReport on medical & welfare needs as requiredSafeguardMaintain a safe, clean environment for allWhy Cygnet? Well offer youGroup PensionNHS Staff DiscountsEnhanced MaternityFree Health Cash PlanEmployee Referral Scheme24 Hours Free GP HelplineDiscounted Gym MembershipCycle To Work SchemeOn-site BenefitsFree Mortgage Broker & Insurance CoverEmployee Assistance Programme (EAPFree Eye TestsCar Lease DiscountsPaid Life Assurance Company schemeSmart Health Toolkit- Providing you with Fitness Programmes, Nutrition consultation and Health checksYou areGenuinely driven with a desire to make a real difference in peoples livesAn excellent communicator & a good team playerSensitive & intuitive with the energy required to provide a trusting, stimulating & varied environmentPassionate about empowering & supporting service user independenceSuccessful candidates will be required to undergo an enhanced DBS check.Cygnethas been providing a national network of high-quality specialist mental health services for more than 30 years. In this role youll have the chance to make a real impact on patients, service users & their families.
Job description
Person Specification
General RequirementsEssentialPlease refer to
Job description
aboveDesirablePlease refer to
Job description
above
Job description
above
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer
Details
We are looking for a confident support worker with a passion for delivering outstanding care.Youll be working 42 hours a week a mixture of days and nights, making a positive difference to the lives of the people in our care at Cygnet St Teilo.
Main duties of the job
At Cygnet, we support our people to grow their careers, gain new skills and keep stepping up. Apply now to enjoy excellent career prospects while reaping the rewards of making a difference to others every day.
About us
Cygnet Health Care was established in 1988. Since then we have developed a wide range of services for individuals with mental health needs, autism and learning disabilities within the UK.We have built a reputation for delivering pioneering services and outstanding outcomes for the people in our care.Our expert and highly dedicated care team of 10 000 employees empower 2864 individuals across 150 services to consistently make a positive difference to their lives, through service-user focused care and rehabilitation.
Details
Date posted
12 November 2025
Pay scheme
Other
Salary
£12.60 an hour
Contract
Permanent
Working pattern
Full-time
Reference number
VP160D956E
Job location
sWalesNP22 5NF
Job description
Job responsibilities
We are looking for an outstandingSupport Workerwith a passion for delivering excellent care.Located in the village of Rhymney, amid the beautiful Welsh countryside, Cygnet St Teilo House is a 23-bed service specialising in high support inpatient rehabilitation (level 2) for women in a safe and comfortable environment. Cygnet St Teilo House has been designed to provide an environment that promotes recovery for women with its focus on space, personal privacy and dignity.By combining a collaborative, multi-disciplinary approach, we deliver high-quality care using our unique 4 stagemodel of carefor our mental health high dependency inpatient rehabilitation services.Our person-centred service has been designed with wellness in mind, providing a safe and comfortable environment that promotes efficient rehabilitation and recovery. We are dedicated to understand, stabilise and break the traumatic cycles of relapse that can impact service users lives.With us, youll have the chance to progress your career in a vibrant, supportive culture tailored to help you thrive.Apply now to enjoy excellent career prospects whilereaping the rewards of making difference to peoples lives.Your day-to-dayOffer enhanced care with a flexible learning approach for all the people in our careProvide guidance & encouragement through physical & emotional supportLearn about individuals specific needs & provide help in the most appropriate wayAssist with medical & welfare needsReport on medical & welfare needs as requiredSafeguardMaintain a safe, clean environment for allWhy Cygnet? Well offer youGroup PensionNHS Staff DiscountsEnhanced MaternityFree Health Cash PlanEmployee Referral Scheme24 Hours Free GP HelplineDiscounted Gym MembershipCycle To Work SchemeOn-site BenefitsFree Mortgage Broker & Insurance CoverEmployee Assistance Programme (EAPFree Eye TestsCar Lease DiscountsPaid Life Assurance Company schemeSmart Health Toolkit- Providing you with Fitness Programmes, Nutrition consultation and Health checksYou areGenuinely driven with a desire to make a real difference in peoples livesAn excellent communicator & a good team playerSensitive & intuitive with the energy required to provide a trusting, stimulating & varied environmentPassionate about empowering & supporting service user independenceSuccessful candidates will be required to undergo an enhanced DBS check.Cygnethas been providing a national network of high-quality specialist mental health services for more than 30 years. In this role youll have the chance to make a real impact on patients, service users & their families.
Job description
Person Specification
General RequirementsEssentialPlease refer to
Job description
aboveDesirablePlease refer to
Job description
above
Job description
above
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer
Details
Not sure?
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
Requirements
See the job description for full role requirements.
Benefits
Benefits are provided by the employer and will be confirmed during your application.
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More information related to this job opportunity, from jobsincare:
Useful skills for a Support Worker:
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To work as a Support Worker in the UK, you'll need a combination of personal qualities and specific skills. Here are some key skills and attributes that are typically important for this role:
1. Communication Skills: Ability to listen actively and communicate clearly with clients, their families, and other professionals.
2. Empathy and Compassion: Understanding the emotional needs of clients and demonstrating compassion and care is crucial.
3. Problem-Solving Skills: Ability to assess situations and come up with practical solutions to meet the needs of clients.
4. Patience and Resilience: Working with clients who may have challenging behaviors or emotional needs requires a lot of patience and the ability to remain calm under pressure.
5. Interpersonal Skills: Building rapport and maintaining professional relationships with clients and colleagues.
6. Organizational Skills: Manage your time effectively and keep track of multiple responsibilities and tasks.
7. Teamwork: Ability to work collaboratively with other professionals such as social workers, health care providers, and therapists.
8. Flexibility and Adaptability: Clients' needs can change rapidly, so it’s important to adapt to new situations.
9. Knowledge of Safeguarding: Understanding policies and practices around safeguarding vulnerable individuals is essential for ensuring their safety.
10. Cultural Awareness: Being sensitive to the diverse backgrounds and needs of clients and providing appropriate support.
11. Basic IT Skills: Familiarity with using computers and electronic health records, as well as communication tools.
12. First Aid and Health Care Knowledge: While not always required, having basic first aid skills can be beneficial, and understanding health conditions related to your client group is important.
While formal qualifications are not always necessary, having relevant training or a vocational qualification in health and social care can be advantageous. Additionally, specific roles may require knowledge or experience in particular areas, such as mental health, learning disabilities, or physical disabilities.
It's also essential to undergo a background check (DBS check) as working with vulnerable individuals often requires safeguarding compliance.
inWales
51.0201895626339 -2.590189355805837 Wales 
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