Unscheduled Care Service Support Manager inHaverfordwest inHaverfordwest PUBLISHED FRI 28 MAR 2025

Band 5: £30,420 to £37,030 a year per annum FIXEDTERM
MATERNITY

Hywel Dda University Health Board r4ec5Fxp

Opportunity to make a significant impact within the Unscheduled Care Department, enhancing patient and service user experiences.

Development of valuable administrative and managerial skills, particularly in project delivery and complaints management.

A collaborative work environment that allows for both independent and team-oriented contributions.

Ability to work in a crucial healthcare setting at Withybush General Hospital, contributing to the overall efficiency of service operations.

Potential for career advancement within the Hywel Dda University Health Board, especially for internal candidates.

Supportive workplace culture that encourages bilingualism, offering training for staff to meet Welsh Language requirements.

Fixed term contract provides a clear timeline for commitment, with the potential for growth and learning during the role.

Join Our Team as an Unscheduled Care Service Support Manager in Haverfordwest!

Are you looking for a rewarding role where your skills can truly make a difference? Hywel Dda University Health Board is seeking a dedicated Service Support Manager to join our Unscheduled Care Department. Located at Withybush General Hospital, this position offers the perfect balance of independence and teamwork, providing vital administrative support in a dynamic environment. If you’re organised, enjoy tackling challenges, and thrive under pressure, this role is ideal for you!

In this fixed-term position until December 2025, you’ll be integral to supporting various operational activities, managing complaints, and ensuring smooth service operations. We value diversity and encourage applications from all backgrounds, especially those skilled in Welsh, as we aim to enhance the experience for our patients and staff. With flexible learning options to improve your Welsh language skills, we’re committed to your growth! Apply today and play a crucial role in enhancing healthcare in your community.

Opportunity to make a significant impact within the Unscheduled Care Department, enhancing patient and service user experiences.

Development of valuable administrative and managerial skills, particularly in project delivery and complaints management.

A collaborative work environment that allows for both independent and team-oriented contributions.

Ability to work in a crucial healthcare setting at Withybush General Hospital, contributing to the overall efficiency of service operations.

Potential for career advancement within the Hywel Dda University Health Board, especially for internal candidates.

Supportive workplace culture that encourages bilingualism, offering training for staff to meet Welsh Language requirements.

Fixed term contract provides a clear timeline for commitment, with the potential for growth and learning during the role.

An exciting opportunity has arisen for a Service Support Manager position within The Unscheduled Care Department.

Reporting to the Service Delivery Manager, the Service Support Manager will provide comprehensive administrative support within The Unscheduled Care Department.

This role will require the ability to work independently and as part of a team, with excellent communication and organisational skills to prioritise work, meet deadlines and work under pressure.

The role will be based on the Withybush General Hospital site.

This is a fixed term/secondment post until 27/12/2025 to cover maternity leave. If you are a Hywel Dda University Health Board employee and are applying for this post as a secondment, agreement for the secondment is needed from your current manager prior to application.

This role will specifically focus on:

Supporting a range of operational and managerial activities, specifically including the delivery projects set out by the Service Delivery Manager.
Supporting the Job Planning process
The efficient coordination of Complaints management
The efficient coordination of Datix management
General administrative support of day to day service operations.
The successful candidate will require a sound understanding of using Welsh Clinical Portal and Welsh PAS.