Waiting List Coordinator - Cromer Hospital in Cromer inCromer PUBLISHED THU 6 NOV 2025 Jump to job information section
Band 3: £24,937 to £26,598 a year per annum, pro rata
FIXEDTERM
NO SPONSORSHIP
24-HOUR FAMILY GYM MULTI-DISCIPLINARY NHS PENSION ROLE MODEL VISA
Job description
30 hours/week with flexible & compressed hours — ideal for school runs, caring responsibilities and better work–life balance.
6‑month secondment (Band 3) — a short fixed term role perfect for CV-building, returning to work or testing NHS admin pathways.
Small, supportive waiting‑list team at Cromer Hospital — hands‑on patient admin without clinical shift patterns.
Trust-wide perks, generous NHS pension, staff discounts, Wagestream, flexible staff bank and on‑site nursery at Colney Lane.
Varied admin across Ophthalmology, Vascular, Urology and more — gain PAS/ORSOS/ARIA skills that boost future opportunities.
Cromer location — local community hospital close to the coast; manageable commute for north Norfolk drivers.
Fixed-term secondment (6 months) at Cromer Hospital (NR27) for a part-time Waiting List Coordinator — 30 hours a week, Agenda for Change Band 3, salary £24,937–£26,598 pro rata. You will manage day‑surgery patient waiting lists across specialities such as Ophthalmology, Pain, Vascular, Plastics and Urology, ensuring bookings meet local and national targets (including RTT and Referral to Treatment rules). The role is hands‑on: real‑time data entry onto PAS, ORSOS, Theatre Tracker and ARIA; scheduling TCI and pre‑op appointments; preparing notes and wristbands; completing electronic discharge letters; and liaising sensitively with patients, relatives, clinicians, GPs, pharmacy and the wider multi‑disciplinary team. A Disclosure and Barring Service check is required and the post does not meet UKVI Skilled Worker Visa eligibility (the Trust cannot issue a Certificate of Sponsorship).
This vacancy is ideal for experienced administrators or carers with a Level 3 Business Admin qualification (or equivalent) and a background in clerical roles, NHS or customer service work. If you value accurate record‑keeping, calm patient communication and being part of a small, supportive admin team, this role offers meaningful, flexible hours and all the practical benefits of working with the Norfolk and Norwich University Hospitals — from NHS pension and staff discounts to flexible working patterns and career development opportunities. This role reflects NNUH’s PRIDE values and is particularly suited to women looking for a rewarding, family‑friendly role where attention to detail and compassion matter. To apply, please click the "Apply Now" button alongside this advert — you can also find the vacancy on jobsincare.com.
This vacancy is ideal for experienced administrators or carers with a Level 3 Business Admin qualification (or equivalent) and a background in clerical roles, NHS or customer service work. If you value accurate record‑keeping, calm patient communication and being part of a small, supportive admin team, this role offers meaningful, flexible hours and all the practical benefits of working with the Norfolk and Norwich University Hospitals — from NHS pension and staff discounts to flexible working patterns and career development opportunities. This role reflects NNUH’s PRIDE values and is particularly suited to women looking for a rewarding, family‑friendly role where attention to detail and compassion matter. To apply, please click the "Apply Now" button alongside this advert — you can also find the vacancy on jobsincare.com.
30 hours/week with flexible & compressed hours — ideal for school runs, caring responsibilities and better work–life balance.
6‑month secondment (Band 3) — a short fixed term role perfect for CV-building, returning to work or testing NHS admin pathways.
Small, supportive waiting‑list team at Cromer Hospital — hands‑on patient admin without clinical shift patterns.
Trust-wide perks, generous NHS pension, staff discounts, Wagestream, flexible staff bank and on‑site nursery at Colney Lane.
Varied admin across Ophthalmology, Vascular, Urology and more — gain PAS/ORSOS/ARIA skills that boost future opportunities.
Cromer location — local community hospital close to the coast; manageable commute for north Norfolk drivers.
Not sure?
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
Requirements
See the job description for full role requirements.
Benefits
30 hours/week with flexible & compressed hours — ideal for school runs, caring responsibilities and better work–life balance.; 6‑month secondment (Band 3) — a short fixed term role perfect for CV-building, returning to work or testing NHS admin pathways.; Small, supportive waiting‑list team at Cromer Hospital — hands‑on patient admin without clinical shift patterns.; Trust-wide perks: generous NHS pension, staff discounts, Wagestream, flexible staff bank and on‑site nursery at Colney Lane.; Varied admin across Ophthalmology, Vascular, Urology and more — gain PAS/ORSOS/ARIA skills that boost future opportunities.; Cromer location — local community hospital close to the coast; manageable commute for north Norfolk drivers.
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The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values. Learn more...
Useful skills for a Waiting List Coordinator - Cromer Hospital:
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To work as a Waiting List Coordinator in the UK, you would typically need a combination of skills and qualifications. Here are some key skills and attributes that are often required for this role:
1. Organizational Skills: Ability to manage multiple tasks and prioritize effectively, given the busy nature of healthcare environments.
2. Attention to Detail: Accuracy is crucial when handling patient records and maintaining waiting lists to ensure compliance and proper patient care.
3. Communication Skills: Strong verbal and written communication skills are essential for liaising with patients, healthcare professionals, and administrative staff.
4. Interpersonal Skills: The ability to empathize with patients who may be anxious about their wait times, while also maintaining professionalism.
5. Computer Literacy: Proficiency in using healthcare information systems, databases, and general office software (e.g., Microsoft Office).
6. Problem-Solving Skills: Ability to address and resolve issues that arise regarding waiting lists or scheduling conflicts.
7. Knowledge of Healthcare Protocols: Familiarity with relevant healthcare policies, procedures, and data protection legislation (like GDPR) is important.
8. Time Management: Effective management of time to ensure that waiting lists are maintained and updated regularly.
9. Teamwork: Ability to collaborate with various healthcare professionals and departments to facilitate patient care.
10. Adaptability: Flexibility to adapt to changes in protocols or patient needs as circumstances evolve.
inCromer
52.93125338475647 1.2989263068500632 Cromer 
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