Administrative Assistant in Wallsend inWallsend PUBLISHED THU 13 NOV 2025 Jump to job information section
Job description
Part‑time, permanent role with family‑friendly core hours and one late shift (Wed) — great for school runs and carers.
Band 2 salary (£24,465 pro rata) under Agenda for Change — clear NHS terms and pay framework.
Work for Northumbria Healthcare, a well‑regarded, staff‑focused Trust with development opportunities.
Local role in Wallsend (NE28) — shorter commute, easier balancing of home and work life.
Varied, meaningful admin duties (appointments, referrals, records) that boost transferable skills.
Supportive environment in mental‑health services with training, DBS checks and professional oversight.
Provide vital clerical support to North Tyneside Talking Therapies and the Specialist Community Psychology Service from Hadrian Health Centre in Wallsend (NE28). This Administrative Assistant role manages calls, face-to-face enquiries and virtual contacts, logs referrals, arranges and updates appointment bookings, scans and files patient records, maintains diaries and room bookings, and helps improve admin systems. Daily use of Microsoft Office and NHS patient systems is required, along with resilience and discretion when handling sensitive mental-health information. The post is permanent, part‑time and flexible (Mon–Tue 09:00–17:00, Wed 11:30–19:30, with ability to cover absences), band 2 salary pro rata, and subject to DBS checks and mandatory training.
Ideal for organised, compassionate candidates – especially carers and women returning to work – who want predictable hours, local work in a supportive NHS trust and meaningful contact with people using mental-health services. The role offers practical, transferable admin experience, a focus on staff development and the chance to influence how services run day-to-day. Click the "Apply Now" button alongside this advert to submit your application; for more roles and support in your job search visit jobsincare.com.
Ideal for organised, compassionate candidates – especially carers and women returning to work – who want predictable hours, local work in a supportive NHS trust and meaningful contact with people using mental-health services. The role offers practical, transferable admin experience, a focus on staff development and the chance to influence how services run day-to-day. Click the "Apply Now" button alongside this advert to submit your application; for more roles and support in your job search visit jobsincare.com.
Part‑time, permanent role with family‑friendly core hours and one late shift (Wed) — great for school runs and carers.
Band 2 salary (£24,465 pro rata) under Agenda for Change — clear NHS terms and pay framework.
Work for Northumbria Healthcare, a well‑regarded, staff‑focused Trust with development opportunities.
Local role in Wallsend (NE28) — shorter commute, easier balancing of home and work life.
Varied, meaningful admin duties (appointments, referrals, records) that boost transferable skills.
Supportive environment in mental‑health services with training, DBS checks and professional oversight.
Not sure?
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
If you're interested in this role but you have questions or you're not yet ready to apply, then please book a quick call with us and we'd be happy to answer any questions you have and tell you more about the role.
Requirements
See the job description for full role requirements.
Benefits
Part‑time, permanent role with family‑friendly core hours and one late shift (Wed) — great for school runs and carers.; Band 2 salary (£24,465 pro rata) under Agenda for Change — clear NHS terms and pay framework.; Work for Northumbria Healthcare, a well‑regarded, staff‑focused Trust with development opportunities.; Local role in Wallsend (NE28) — shorter commute, easier balancing of home and work life.; Varied, meaningful admin duties (appointments, referrals, records) that boost transferable skills.; Supportive environment in mental‑health services with training, DBS checks and professional oversight.
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More about the NHS
The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values. Learn more...
More about MENTAL HEALTH
Mental health has emerged as a critical issue in the United Kingdom, particularly in the wake of the COVID-19 pandemic. The crisis highlighted the fragility of mental well-being across different demographics, from children and adolescents to adults and the elderly. It has sparked a wider conversation about the importance of mental health care, accessibility, and the stigmas often associated with mental illnesses. Learn more...
Useful skills for an Administrative Assistant:
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To work as an Administrative Assistant in the UK, you typically need a combination of technical skills, soft skills, and relevant experience. Here are some key skills that are often required or beneficial for this role:
Technical Skills
1. Microsoft Office Suite Proficiency: Strong skills in Word, Excel, PowerPoint, and Outlook are essential for creating documents, managing spreadsheets, and scheduling.
2. Typing and Data Entry Skills: Fast and accurate typing skills are important for documentation and data management.
3. File Management: Organising and maintaining both physical and digital files.
4. Basic Bookkeeping: Understanding financial documents and basic accounting might be required, depending on the role.
5. Communication Tools: Familiarity with email communication and other messaging platforms (e.g., Slack, Microsoft Teams) is essential.
6. CRM Software: Experience with customer relationship management tools may be needed in some roles.
Soft Skills
1. Organisational Skills: Ability to manage multiple tasks and prioritize them effectively.
2. Time Management: Skills to manage one’s time efficiently to meet deadlines.
3. Attention to Detail: Precision in executing tasks and reviewing documents to avoid mistakes.
4. Communication Skills: Strong verbal and written communication skills to interact effectively with colleagues and clients.
5. Problem-Solving Skills: Ability to handle unexpected issues and find solutions quickly.
6. Customer Service Orientation: Being polite and helpful when dealing with clients and colleagues.
Other Skills
1. Adaptability: Willingness to learn new software, processes, and adapt to changes in the workplace.
2. Teamwork: Ability to work collaboratively with others in a team setting.
3. Initiative: Being proactive in identifying tasks that need to be done and taking action without being asked.
4. Confidentiality: Understanding the importance of handling sensitive information discreetly.
Qualifications and Experience
While a formal qualification may not be strictly needed, having GCSEs or equivalent qualifications, particularly in English and Maths, can be an advantage. Experience in an administrative role or a related field is also beneficial and can set you apart from other candidates. Some employers may also look for a qualification in Business Administration or a related subject.
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