Senior Healthcare Support Worker - Elmwood Ward inBasingstoke inBasingstoke PUBLISHED THU 2 JAN 2025

Band 3: £24,071 to £25,674 a year Based on full time hours PERMANENT GOOD SALARY

DEMENTIA HCSW MENTAL HEALTH MULTI-DISCIPLINARY NHS

Hampshire and Isle of Wight Healthcare NHS Foundation Trust rzcIiTZm

The role of Senior Healthcare Support Worker on Elmwood Ward at Parklands Hospital focuses on providing compassionate and high-quality care to vulnerable adults with dementia. The position involves working closely within a multi-disciplinary team (MDT), which includes nurses, occupational therapists, physiotherapists, and medical staff, to assess, plan, implement, and evaluate patient care under nursing supervision. Key responsibilities include supporting patient independence, monitoring and reporting changes in conditions, ensuring equipment safety and functionality, and mentoring junior staff.

The position offers a supportive environment with opportunities for ongoing training and professional development, while also promoting a healthy work-life balance with flexible working arrangements. Candidates should be prepared to work unsocial hours as needed and are encouraged to apply regardless of their background, as the Trust is committed to inclusive recruitment practices.

Elmwood Ward is Parklands Hospital's dementia admissions ward. We offer assessment & nursing care to vulnerable adults. We are known to manage complex challenging behaviours & safely discharge. We place emphasis on providing a compassionate, collaborative, & safe environment.

We have a multi-disciplinary model with nurses, Occupational Therapists, Physios & medics. Our vision is to provide outstanding care & treatment; the people that we employ are at the heart of making this vision a reality. We are proud to be a service that encourages everyone to be the best that they can be and make the most of their careers whatever their background.

In joining us, you can expect ongoing support from a dedicated supervisor who will provide clinical support & facilitate your ongoing development & a wider commitment to ensuring that you can be the best Healthcare Support Worker possible. There is opportunity to further your training and we will provide access to training relevant to you and an opportunity to develop beyond this.

We know how important a work life balance is & we are open to flexible working. There is an expectation to work unsocial hours & to meet the needs of the service, but we welcome & consider applications for part time working & condensed hours.

Parklands Hospital is comprised of five separate mental health wards, including two acute-admission wards, a PICU, & two Older People's Mental Health wards as well as a Community Crisis Team & Psychiatric Liaison Team.

To act as a member of MDT providing high-qualify care and advice to inpatients.
To record clinic observations
To carry out procedures as trained to do
To help assess, plan/implement and evaluate patient care under the supervision of the nurse in charge.
Plan allocated workload for shifts that promotes patient choice, cost efficiency and patient safety.
To be aware of changes in patient's conditions and act appropriately, reporting findings to the nurse in charge.
To ensure that all equipment used for patient care is in safe working order. To follow procedures and guidelines. To ensure equipment is serviced or replaced.
Encourage and promote independence according to patient's ability.
To provided leadership role to band 2 HCSW
Promote working using recovery principals
Act as supervisor/mentor as delegated by ward manager

About us
Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.
We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.

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More about the NHS

The National Health Service (NHS) is a cornerstone of healthcare in the United Kingdom, established in 1948 with the simple yet profound principle of providing healthcare to all citizens, free at the point of use. This revolutionary system aimed to ensure that access to medical services would not depend on an individual’s financial situation, a concept that has since become fundamental to British societal values. Learn more...

More about MENTAL HEALTH

Mental health has emerged as a critical issue in the United Kingdom, particularly in the wake of the COVID-19 pandemic. The crisis highlighted the fragility of mental well-being across different demographics, from children and adolescents to adults and the elderly. It has sparked a wider conversation about the importance of mental health care, accessibility, and the stigmas often associated with mental illnesses. Learn more...

Useful skills for a Senior Healthcare Support Worker - Elmwood Ward: Click to view

To work as a Senior Healthcare Support Worker in the UK, you'll need a combination of technical skills, interpersonal abilities, and knowledge specific to the healthcare sector. Here are some key skills and qualifications that are typically required:

Essential Skills:

1. Clinical Skills:

- Basic Patient Care: Understanding how to assist with daily living activities, monitoring patients' conditions, and reporting changes.

- Medical Procedure Assistance: Assisting with or performing specific procedures under the guidance of healthcare professionals.

2. Communication Skills:

- Verbal Communication: Ability to convey information clearly to patients and team members.

- Written Communication: Skills for maintaining accurate records and documentation.

3. Interpersonal Skills:

- Empathy and Compassion: Understanding patient needs and providing emotional support.

- Teamwork: Collaborating effectively with nurses, doctors, and other healthcare professionals.

4. Organisational Skills:

- Time Management: Prioritizing tasks efficiently in a fast-paced environment.

- Record Keeping: Keeping accurate and organized patient records.

5. Problem-Solving Skills:

- Ability to address issues and offer solutions in patient care under supervision.

6. Knowledge of Healthcare Policies:

- Understanding of relevant healthcare legislation, protocols, and best practices.

Qualifications:

- Experience: Most positions require prior experience as a healthcare support worker or in a related role.

- Education: Many employers look for qualifications such as:

- NVQ Level 2 or 3 in Health and Social Care.

- Other relevant certifications or training in healthcare.

- Specialized Training: Depending on the healthcare setting, additional training in specific areas like mental health, elderly care, or disability support may be beneficial.

Personal Attributes:

- Resilience and Stress Management: The ability to cope with the emotional and physical demands of the job.

- Adaptability: Being open to change and able to work in various environments and conditions.

Additional Skills:

- Technological Proficiency: Familiarity with healthcare software and electronic health records.

- First Aid and CPR Training: Certification may be required or advantageous.

Regulatory Requirements:

- Disclosure and Barring Service (DBS) Check: A thorough background check is usually needed.

- Mandatory Training: Completing training in areas such as infection control, safeguarding, and health and safety might be required.

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