Rapid Response Community Support Worker in Brighton and Hove, Worthing, Eastbourne or Langley Green inBrighton and Hove, Worthing, Eastbourne or Langley Green PUBLISHED THU 13 NOV 2025 Jump to job information section

Job summary
Rapid Response is a service, based on the success of Blue Light Triage team whosuccessfully worked with both police and ambulance colleagues to meet the needs of those in mental health crisis which, with very few exceptions has been in their own homes, therefore avoiding a conveyance to A&E and the use of S136 within its operational hours.Due to the development of this service we are looking for community support workers who will be based in either Eastbourne, Crawley, Brighton or Worthing but able to work flexibly to cover all areas. Please state your preferred base at interview. The role is to assist the mental health professionals to carry out their duties and the functions of the team. The mental health professionals role is to carry out person centred interventions and assessments and develop care plans that can

Address
a mental health crisis, including a self-defined crisis. This could be on the telephone, virtually or 'at scene'.In order to be a successful member in our team you will be:-

Experience
working in mental health services and willing to enhance your skills- Knowledgeable of factors which can impact on safety and service user

Experience
- Knowledgeable of factors which can impact on safety for emergency service colleagues.Shifts are long days midday to midnight over 7 days. The shift requirements ensure this post has generous enhancements attached to it.

Main duties of the job
Rapid Response operate every day of the week between midday and midnight, with staff working long day shifts Rapid Response Teams will also work in partnership with Blue Light Line who provide a single point of access to Paramedics and Police giving information and clinical advice to ensure that patients achieve the best outcomes and reduce the need for conveyance to A&E and alternatives to the use of S136The role of the support worker will be to drive the mental health professional to the location required if they are required 'on scene'. To be able to provide basic first aid if required and assist the mental health professional by providing support to carers. Prior to, and following an intervention support the mental health professional with administrative tasks.

Main duties of the job
To be an active team member supporting the Rapid Response Practitioner to fulfil the requirements of their role.To drive the mental health vehicle provided to the location of the person in crisisTo be confident in communicating with Police and Paramedics and to accurately record messages and conversations.Support carers and loved ones at scene if required, enabling the Rapid Response practitioner to focus on their assessment/intervention.To assist the Rapid Response Practitioner with administrative tasks including data entry, care note requirements and clinical entries.To contribute to improving access to supportive services for persons in mental health crisis

About us
We provide mental health and learning disability care for children, young people and adults across Sussex and for children and young people in Hampshire.Working in Sussex:Travel easily between coast and countryside, with a blend of picturesque villages and seaside townsEmbrace the city life with great access to visit Brighton and LondonWith easy access to Gatwick and Heathrow and excellent railway links across the UK there is plenty of opportunity for adventureWe'd love you to join our organisation that is rated 'good' overall and 'outstanding' for caring by the CQC. Our staff agree, in our recent staff survey 82% told us that they recognise that care for patients is our top priority.

Details

Date posted
13 November 2025

Pay scheme
Agenda for changeBandBand 3

Salary
£24,937 to £26,598 a year Per annum

Contract
Permanent

Working pattern
Full-time

Reference number
354-AB-21002

Job location
sMlilview HospitalNevill AvenueBrighton and Hove, Worthing, Eastbourne or Langley GreenBN3 7HZ

Job description

Job responsibilities
Please see

Job description
for full

Details
You must hold a full UK driving license and be competent and willing to drive across Trust sites, in the long wheel base, mental health vehicle provided.Provide support to the Rapid Response practitioners enabling them to fulfil their roles and responsibilities.Work in partnership with patients, families and carers to achieve positive outcomes which promote their strengths and independence.Work collaboratively with emergency service colleagues and other teams and services.

Job description

Job responsibilities
Please see

Job description
for full

Person Specification
written and verbalEssentialTo hold a full driving license and feel competent and be willing to drive across the Trust in a pool car.

Experience
of working with people with mental health needs or difficulties in a paid or voluntary capacity

Experience
working as part of a team, and the ability to develop and maintain positive relationships with external teams and colleaguesHave excellent verbal and written communication skills, relating information to people on routine and operational mattersAbility to deal with conflicting demands and prioritise workload with supportAssist in maintaining own and others' health, safety and securityMonitor and maintain physical and/or financial resources for a work areaAbility to use basic computer skills to collect, collate and record information and data.Ability to deal with a range of clients presenting with mental health difficulties, their supporters and the clinical team on a daily basisAbility to work flexibly and adapt to each person as appropriate to their needs, communicating in a sensitive and reassuring manner.Demonstrate support for Trust values, working in a recovery orientated way, promoting social inclusion and challenging stigmaProvide and receive confidential client information of a sensitive and often complex natureAssist in routine assessment tasks related to individual's wellbeing and recovery.The ability to relay information to mental health professional with any concerns or disclosures post an intervention at scene or on the telephone any concerns or disclosures as they may require further action.Liaise with other teams and services including external agencies to signpost those in mental health crisis to community services.Ability to be creative in finding solutionsAbility to deal directly with distressing or emotional circumstances when they arise.Fit to undertake any duties related to the role. including interventions for the management of violence and aggressionAbility to work in a variety of settings, such as a team base, people's homes and in a public place, which may include occasional unpleasant working conditionsPunctual and flexible across hours of work when requiredDesirableHealth care or relevant NVQ Level 3Basic First Aid knowledgeLived

Experience
of mental health issues/difficulties

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer

Details