Senior Mental Health Administrator in Oxford inOxford PUBLISHED MON 10 NOV 2025 Jump to job information section

Job summary
Are you an

Experience
d admin individual who is seeking a career within the NHS?We are looking for a well-organised individual with a keen eye for detail, to join our team as a Senior Mental Health Administrator.The Adult Mental Health Team, forming part of Oxford Health NHS Trust, based in the heart of Oxford City, are keen to hear from individuals who are interested in joining a team dedicated to supporting Doctors and other medical staff who provide support to Adults of working age experiencing Mental Health issues.This is a special administrative role, which can be demanding, challenging and requires skill to handle all contacts with confidence, compassion, patience and professionalism. It sits within a larger team that is extremely supportive and together we all make a real difference in the community.In return, you will receive support and development from the team and the Trust itself, such as continuing professional development, opportunity to undertake apprenticeships, yearly appraisals etc. Supporting everyone with their mental health has always been important to us but, never more so than now.This post will be fulltime, Monday to Friday 9:00 to 17:00. You will be based at the Warneford Hospital working within one of our three sub-teams. Parking is currently available for staff.So, if you have administration

Experience
and are interested in working in a Mental Health setting, this could be the opportunity for you and just the team member we are looking for!

Main duties of the job
The responsibilities of the role include but are not limited to:Provide comprehensive administrative to the AMHT.Manage all aspects of Doctors Outpatient Clinics - booking, rearranging, outcoming of appointments and ensuring all electronic data bases are appropriately updated.Receive telephone calls using a high level of initiative and responding in a confidential and sensitive way and action in the appropriate manner. This may include highly sensitive information such as emergency calls, and calls from distressed patients or relatives, etc.Ensure the Trust's activity databases are up to date and that all clinical data is entered accordingly.Ensure that client related documentation is entered onto databases for all patients within the team caseload in a timely manner.

About us
Oxford Health NHS Foundation Trust provides physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset.Our services are delivered at community bases, hospitals, clinics and people's homes, delivering care as close to home as possibleOur vision is that no matter who you are or where you are, you will tell us that you receive:"Outstanding care delivered by an outstanding team"Our values are:"Caring, safe and excellent"At Oxford Health we offer a wide range of benefits designed to support your career and wellbeing. These include:Excellent opportunities for career progressionAccess to tailored individual and Trust wide learning and development27 days annual leave, plus bank holidays, rising to 33 days with continuous serviceNHS Discount across a wide range of shops, restaurants and retailersCompetitive pension schemeLease car schemeCycle to work schemeEmployee Assistance ProgrammeMental Health First AidersStaff accommodation (please note waiting lists may apply)Staff networking and support groups hosted by our Equality, Diversity & Inclusion team

Details

Date posted
10 November 2025

Pay scheme
Agenda for changeBandBand 4

Salary
£27,485 to £30,162 a year per annum/pro-rata

Contract
Permanent

Working pattern
Full-time

Reference number
267-OA7571Job location
sWarneford HospitalWarneford LaneOxfordOX3 7JX

Job description

Job responsibilities
We hope that the advert has given you a clear understanding of the skills we are seeking and the opportunity at hand. You will need to use the supporting statement element of your application form to demonstrate your suitability for this role and you should refer to the

Job description
,

Person Specification
and the guidance notes attached to this role to help you tailor your application.The essential and desirable criteria will be used to shortlist for interview and you should ensure that you refer to these within your application to increase your chances of being selected for interview.

Job description

Job description
,

Person Specification
Training and

Qualifications
EssentialGCSE A-C or equivalent in English and MathematicsSecretarial training or equivalent

Experience
of MS Office, particularly Outlook, Word and ExcelKnowledge and

Experience
EssentialExtensive knowledge of Microsoft Office applications

Experience
of working alongside multiple internal and external agencies

Experience
of adapting to change and managing work in changing environmentProven

Experience
of working in an office environmentDesirableKnowledge of Carenotes and eRS

Experience
of working in NHS setting or similar healthcare settingSkillsEssentialAbility to manage and prioritise own workloadExcellent verbal and written communication skillsAttention to detailAbility to manage diverse workload whilst dealing with frequent interruptions and a high volume of telephone callsDesirable

Experience
of using digital transcribing solutionsPersonal qualitiesEssentialAbility to cope effectively under pressure in a busy environment with high levels of emotional resilienceFlexible and responsive approachTo show respect and empathise with patientsDesirableA desire to work in Mental Health

Person Specification
Training and

Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.Employer

Details